Allen Park Collision 16834 Ecorse Road, Allen Park, MI 48101

"My husband was in an accident and we couldn’t find any shops to get us in in a timely manner , one if his co workers recommended this place and they got us in immediately And they were so clear and efficient on their Communication. They worked with our insurance and did an outstanding job on fixing our truck . I honestly feel they went above what they had to . I will never use another collision shop . Thank you Mike for taking care of us"

"I originally was taking my car to a dealership and the wait time was going to be weeks before they can get started on it. I was recommended to come to this shop for its quality and speed. I’m extremely happy with the outcome of this shop and I myself would highly recommend."

"This company towed my daughters vehicle through AAA just a few days ago and she ended up paying $140 in towing expenses. We live 15 miles from the location that her vehicle needed to be towed because we travel this route every single day for work 15 going 15 back. this tow man told us it was 25 miles and that she was 20 miles over tow limit, it’s was the reason it was going to be $140 for her additional towing fees tried to explain to him that it’s only 15 miles via street. He still said it was gonna be 25 miles either way Street or highway so I’m leaving this review to say that this company is a rip off for your towing expenses. you as the customer want to travel Street for less miles but the driver wants to go the route that makes him money no matter what you say. wemade it home in 20minutes. This took about 35 minutes on the highway so that is my experience with this company. I just wanted to get home back home after coming to help my daughter. So yeah they got it but never again the driver also was more interested in upselling the collision company for repair work with % off because of the towing I know for a fact that the amount would’ve been half the tow so use your discretion the tow driver who may come for you because if you wanna go one way and it’s 5 miles he’s gonna wanna go another way and add an extra 10 just to make a fee or a commission or additional expense that is for the companies benefit not the customer I will never let them tow anything again if they’re company comes, I will refuse to tow and wait for another truck ."

"My recent encounter with a supposed authorized repair facility left me utterly frustrated and dissatisfied. The service clerk claimed to have affiliation with State Farm, but this turned out to be a complete fabrication. State Farm had no record of them being an authorized repair facility, leading to unnecessary delays in the estimation process for my vehicle as they had to bring in an outside estimator from State Farm. To make matters worse, their collaboration with towing companies, especially Metro Sales & Service, was highly concerning. They actively coerced customers into using Allen Park Collision by making false claims about its authorization from auto insurance. This deceitful behavior raises serious doubts about the integrity of this repair facility. What added insult to injury was the exorbitant $750 bill I received from Metro Sales & Service for towing my vehicle a mere 3 miles from my home to Allen Park Collision. This kind of price gouging is entirely unacceptable and left me feeling exploited and taken advantage of. In conclusion, I strongly advise against trusting any repair facility that is recommended without verifying their authorization status with your auto insurance provider. It is imperative to exercise caution when dealing with towing companies like Metro Sales & Service, as they may attempt to mislead you for their own benefit. Always compare towing charges with standard rates in your area to avoid being overcharged. If you find yourself in a similar situation, I recommend reporting the unauthorized collaboration between the repair facility and towing company to your auto insurance provider. Additionally, consider addressing the exorbitant towing charges by discussing the matter with Metro Sales & Service directly. If necessary, filing a formal complaint with your insurance provider can also be reasonable recourse. Make sure to keep thorough documentation of all interactions, bills, and receipts related to this disappointing experience. These records may prove valuable for future reference or potential resolution processes."

"I had a great experience with Allen Park Collision! Mike, the manager was so helpful! They worked quickly on my vehicle and left it better than before! They even cleaned and vacuumed the inside and washed the outside of my car while they had it! I will go back to them, they can even have your car towed to their shop!! Recommend giving them a call! Thanks to Mike, Doug, and the rest of the guys who did excellent work!"