Serra Ford Rochester Hills Service Center

"We ordered a 2023 Bronco Sport through Serra Ford in August of 2023. I was concerned over the "new normal" with having to order, but everything worked out wonderfully! Our salesperson, Woody, was the nicest, low-pressure, dealership sales person, i've ever had. (And yes, I've walked out on ones that put pressure on me.) My vehicle arrived 1 week ago, and I couldn't be more pleased with the purchase experience. Alex in Finance was awesome! Total process took about 1.5 hours and I drove off the lot with a new vehicle with tabs, plate, everything! I've been using Serra Ford, Rochester Hills for service on my previous Ford product and was always treated extremely well. Now I can add a new vehicle purchase (and future service) to my experiences with Serra Ford. Couldn't ask for a better dealership!"

"I purchased an Edge several weeks ago. The process was very quick, easy and friendly. My salesman could not have been more helpful. It has been 2 weeks and I have driven on snow and ice, the vehicle handles better than I could have imagined or hoped for. I would recommend Serra Ford to my friends and family. I would also recommend the Edge."

"Serra Ford was awesome to work with! I found a truck at this dealership and when I inquired about, Mike was the salesman that was super helpful. He sent me pictures of the truck right away, was honest about a chip in the windshield and even small details like the console having a little wiggle to it. He also went the extra mile to give me free Weathertech floor mats and replaced the windshield without me even asking. He made my out-of-state purchase for this vehicle well worth it and super easy. I cannot recommend Mike at Serra Ford enough!"

"They were able to get me in with one days notice. Everyone was friendly and nice. Only thing I am singing them on is that they did not reset oil life monitor. Which I can do, but I'm sure alot of people wouldn't check that. And the waiting room, I know it's an older dealership but they need to invest in a nicer waiting room. Especially if you are sitting there for an hour. Small things but overall a good dealership."