Holbrook Auto Parts Brownstown 17202 Allen Road, Brownstown Charter Township, MI 48193

"Great service. Tammy helped me out and was so very informative!! Will definitely be back. Appreciate the help!!"

"I'm now convinced, after buying a few used parts from them, that given the opportunity, they will rip you off. there's a back story, but it really doesn't matter. I thought they were decent to work with, but no matter who you are or how much you dealt with them, they will nail you if you are not completely informed about everything, and the biggest thing..... They won't help you or inform you and for the little bit of money this is over, I'm glad I found out now before I bought an engine from them. As a response to their lame reply: You KNOW exactly what you did. You KNOW you sold me a LOCKED radio. All you would have had to do was inform me and others of this fact so WE can decide if we want to go through the hassle and EXTRA COST to get it unlocked. But No, Your "policy" is to sell people a radio first. Then when they plug it in and find out it's locked, tell them "sorry" we have a comprehensive policy that states; your screwed. I can see as long as you sell a part across the counter and it bolts in and whatnot there's no problem 90% of the time but when somebody needs a little extra honest customer service you cannot provide it. You know what you did. you scammed me and I'm sure many other people, the radio was a $70 education for me to never deal with Holbrook Auto again, there's a lot of auto parts stores around and I deal with a lot of them, I asked you for my $70 back and forget about everything and you offered me 25 bucks very laughable, so I threw the radio in the trash and I am buying a radio for my truck so I got a $70 Holbrook Auto Parts education and so did my neighbors shop. KMA"

"I'm a shop owner that has done alot of previous business with this location. Although I've talked to them on the phone plenty of times we have not met me in person. Went in today in my street clothes and asked for a couple of small parts that they certainly have available. Guy at the counter tells me the parts I asked for are usually broken. I've been in the business for over 30 yrs and trust me the parts asked for are rarely ever touched by a dismantler. Truth is he didn't see much profit in the parts I asked for so he just sent me out the door. Little did he know I would have paid nicely for the parts and I'm also a shop owner he's done plenty of sales with. Not any more, Holbrook is officially off my list of sources for used parts needed for my busy auto repair shop. Update: Vehicle in question was at your yard and the review is not because you couldn't provide me a service, it's because you could have and chose not to. Miss that location being Big 4 auto parts."

"The only person who has respect is the male guy working the desk. The girls are an episode of idiocy. Because the road is closed they will concentrate on those phones calls and ignore walk in customers. (Understandable) no public restrooms. Simply changed a battery in my mother's suv and they made a big deal about a core exchange on the battery. I had to walk out. Take my battery out (which I was about to do anyways) wait back in line just to "process" my exchange. The easiest thing to do should be to take my money. Really struck out today and let's just say I regret getting my other parts there now. I'll be going else where."

"On countless occasions, Stefan and mark have been exceptionally well at providing service for me! They are very sweet, and love to help you solve your problems. I’ve never had any trouble with them would definitely recommend the shop!"