Baker and Ochs Family Dentistry 35207 Groesbeck Highway, Clinton Township, MI 48035

"I had an incredible fear of dentists - but had a cavity that resulted in a broken tooth. The staff and Dr. Baker are so very nice, explained everything and my pain was minimal. They are so caring and professional - Highly recommend them!"

"Great Dentist. Was able to get me in same day."

"Let me start off by saying that Dr. Baker is a great dentist. The staff is friendly, and the service is great. I have primarily gone to this dentist since I was a child. The reasons from the review stems from a billing issue. As a preface, before Feb. 2020, I had not gone to any dentist in a few years, and it was 5+ years since my last visit here. Before I scheduled my first appointment in Feb. 2020, I asked the clerk if they accepted my insurance. I was told that I was all set and went forward with the appointment. Since this appointment, I have scheduled several other appointments under the impression that I was covered by my insurance. It was not until I received a $361.00 invoice that did not stated the services for which I was charged that I began to wonder what caused this balance. During my discussions with the office manager, I was informed that my insurance was out-of-network the whole time. If I was informed about this initially, I would have seen an in-network dentist or could have at least chosen to incur out-of-pocket expenses with Baker & Ochs because of past history. Every other Dr. office that I use, has been able to verify my coverage before an appointment to ensure that my visit will be covered. The discussions about the bill was not handled in a respectful manner in my opinion by the office manager. No remedy was given concerning the amount owed on my bill."

"Great office. My crown fell off today and they were able to get me in last minute. Office staff and doctor are very kind. I've been with them for over a year now and plan on staying. P. S. This was an old crown not perform at their office."