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Glassman Automotive Group
28000 Telegraph Road, Southfield, Michigan, United States
About the Glassman Automotive Group
Glassman Automotive Group is a premier car dealership and auto repair shop located at 28000 Telegraph Road in Southfield, Michigan. With a wide selection of new and used vehicles from top brands, as well as expert car repair services, Glassman Automotive Group is your one-stop shop for all your automotive needs. Whether you're in the market for a new car or need maintenance on your current vehicle, our friendly and knowledgeable staff are here to help. Visit us today and experience the exceptional customer service and quality care that sets Glassman Automotive Group apart from the rest.
Photos of Glassman Automotive Group
28000 Telegraph Rd, Southfield, MI 48034, United States
Opening hours of Glassman Automotive Group
Monday:
07:30 - 20:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 20:00
Friday:
07:30 - 18:00
Saturday:
08:00 - 16:00
Sunday:
Day off
Reviews of Glassman Automotive Group
"My salesman Johnnie Mendoza was very helpful. I appreciate how he provided me with information but not overly pushy. He worked hard to help make the purchase of my "Cash Car" smooth."
"Great experience looking for a used car at Glassman. Shannon was my salesperson and he was extremely helpful and friendly!! He helped me find the exact car I wanted, had tons of info for me and when I came back to buy it he had everything ready for me so the sale went quickly and smoothly. Super nice staff and would absolutely buy a used car from Glassman Auto again!"
"This used car dealership is totally dishonest and unethical. After not hearing from the first salesman for 2 days, I decided to drive there to see the vehicle I was willing to buy. I worked with Charley and agreed to purchase a K5 at the listed price. The write up came back with an “accessories” charge of $1194.50 that they could not even explain to me. There were no accessories added, and Sales Manager Gary could not explain what the charge was for but said they were required to charge that because it is a newer car. He did, however, say he would remove the charge if I financed through them (further proving it was not a legitimate charge). When I pushed them to see the contract for detail of those “accessories” charges, they sent me a pamphlet for an extended warranty. Then on Monday morning (while closed on a Sunday) I received a message that it was sold it to someone else. (??) I’ve never dealt with a worse group of stereotypical “used car salesmen” in my life. My apologies for not being gullible to fall for your fraudulent "accessories" charge. PLEASE AVOID THIS DEALERSHIP AT ALL COSTS LESS Update: To further solidify their dishonesty, Sales Manager Gary called me the following day to apologize and tell me his manager said they could sell me the car without the “accessories” fee if I still wanted it. With jaw dropped, I yelled “but you already sold it!!!”. He said someone in the full-price dealer supposedly put money down, so if he was somehow not lying, he was going to pull a deal after someone put down a deposit?!? PATHETIC P.S. That car is still posted for sale online almost a week later lol."
"Honestly, I feel bad for the salesman, Adam, that works there because he missed out on a guaranteed sale with me. I went in to check out a vehicle, and after test driving and seeing what I needed, we went inside to “negotiate”. Adam clearly didn’t have the authorization to negotiate. After some counter offers, Adam brought over someone named, Gary, to close the deal. We finally agreed at $1,000 off the sale price, and shook hands. This is where it all went downhill. Once Gary found out that I wasn’t financing through their options, and wanted to go through my credit union, he no longer honored the sale price we shook hands on, and gave me an ultimatum that if I wanted the price we agreed on, I’d have to go through their financing options. There is absolutely no point for me to take 1k off the asking price, to then pay 3x-4x fold in higher interest through Glassman financing over the life of loan versus going through my credit union. This is unethical practices, and pretty sure this violates fair credit acts that protect the consumer. This sales tactic didn’t work on me, and I walked out. Beware of purchasing a vehicle from here, and this is the EXACT experience you will receive when trying to purchase a vehicle. Have some self respect, and don’t let ANYONE take advantage of you no matter how badly you want the vehicle that’s in their lot."
"I always have the best experiences here. Recently leased a new car and couldn’t be happier. Jeff was fantastic and Mo really helped expedite the process and overall experience. Doug was also super helpful with paperwork; his customer service was fantastic. Thanks to everyone!"
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