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Service Department - Serra Chevrolet Southfield
28111 Telegraph Road, Southfield, Michigan, United States
About the Service Department - Serra Chevrolet Southfield
The Service Department at Serra Chevrolet Southfield is your one-stop shop for all your automotive needs. Located at 28111 Telegraph Road in Southfield, Michigan, our expert technicians are here to provide top-notch car repairs and maintenance services. Whether you're in need of routine maintenance, major repairs, or looking to purchase a new vehicle, our friendly and knowledgeable staff is here to assist you every step of the way. Visit our store today for a seamless and hassle-free experience with all your automotive needs.
Photos of Service Department - Serra Chevrolet Southfield
28111 Telegraph Rd, Southfield, MI 48034, United States
Opening hours of Service Department - Serra Chevrolet Southfield
Monday:
07:00 - 17:00
Tuesday:
07:00 - 17:00
Wednesday:
07:00 - 17:00
Thursday:
07:00 - 17:00
Friday:
07:00 - 17:00
Saturday:
07:00 - 15:00
Sunday:
Day off
Reviews of Service Department - Serra Chevrolet Southfield
"Would not recommend if your car is not under warranty. Much higher diagnoses fee ($160 charged if you decline services) and higher repair costs than competing auto shops. *Quicklube and Midas charge a $79 check engine diagnosis. I’m incredibly appreciative that Serra did extend me a discount on the diagnosis fee, reducing from $160 to $75. The Serra team was indeed kind and respectful. However, Serra’s overall repair quote was 41% higher than completing the same exact service at Midas or Quicklube. Moreover, Serra didn’t walk me out to my vehicle to show me any of the issues with my vehicle or offer new part comparisons."
"Asked if they were available for an oil change w no appointment. Told me to “come right in”, then when I arrived said it would be at least 3 hours."
"My service consultant, Caitlyn, was polite, informative and helpful. Waiting lounge offered a variety of seating and beverage options and was clean and well maintained. Work was done quickly and as promised."
"I want to thank everyone in the service department for getting my car fixed. Everyone was nice. I especially want to thank Scott the service manager for getting my repair covered under the warranty. I’m really happy with everything. My tip for any customers is to be polite. Nobody wants to help you if you are screaming at them. I tried to remain nice and calm because my car is a 2021, still under warranty and I know nothing about cars. I needed them to go to bat for me and they did. Thank You!"
"I waited an hour for my tire to get changed. I expected to wait longer so at least it was only an hour. However they didnt fill it with air. Left it at 34psi. Came back for my 1 free oil change. 5 cars in line and not one being worked on. Not coming back again."
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