Gerber Collision & Glass
1630 Airport Road, Waterford Township, Michigan, United States
About the Gerber Collision & Glass
Gerber Collision & Glass, located at 1630 Airport Road in Waterford Township, Michigan, is a top-notch car repair institution. Our services include collision repair, dent and scratch removal, frame straightening, auto paint repair, bumper repair, and more. Our highly trained technicians are I-CAR Gold Class certified, ensuring the highest level of expertise in the industry.
We take pride in bringing your vehicle back to its pre-accident condition, whether it's through paintless dent repair or windshield replacement. Our quality auto glass and materials come with a lifetime guarantee, giving you peace of mind for as long as you own your car.
Customers have praised our work, with one satisfied client noting the perfect match on their Toyota's paint and the excellent job on repairing stone chips. Another customer appreciated the improved tension on their seatbelt after replacement.
Whether you prefer to drop off your vehicle or use our mobile service, Gerber Collision & Glass Waterford offers convenience and top-notch service. Contact us to learn more about our Lifetime Guarantee and why we are North America's leader in collision repair.
Photos of Gerber Collision & Glass
1630 Airport Rd, Waterford Twp, MI 48327, United States
Opening hours of Gerber Collision & Glass
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gerber Collision & Glass
"Very nice people with top notch customer service. A girl offered to come in when they we're closed so I could pick up my vehicle."
"Just don’t go here, save yourself the headache. From my experience I have gathered that nobody is good at their job here. I got constant excuses, mistakes, and zero updates unless I initiate communication. They will leave out damages in your report. They look out for the insurance company more than the customer. Had my vehicle towed back to my home to wait for another estimate from another body shop, now it doesn’t start. Pretty shady. They said my engine is fine and my check engine light doesn’t come back with any codes. They will lie directly to you and downplay damages. No matter which way you cut it they will work with the insurance company to figure out the best way to screw you."
"Our van was recently involved in a small accident and we took it to Gerber to repair mostly cosmetic damage. Shortly after the accident (after the initial estimate appointment but before the actual repair appointment) the car started to experience electrical issues. I was fairly certain they were not accident related but they recommended I bring it back in to take a good look and be sure. Their troubleshooting and advice revealed an unrelated issue that I was able to address immediately after picking the car up from being repaired. Their assistance on this matter was above and beyond and I greatly appreciate it. The repair was good and the car looks good as new. Additionally the entire staff was friendly and helpful while working through the car rental process and working with the insurance company. While nobody wants to have to visit a collision shop, I would return if I have to and would recommend this shop to others."
"Whatever you do, do not go to this Gerber collision and glass. They have had my vehicle for a week and because of communication issues still haven’t even began to repair it while I sit around wasting money I don’t have on a rental vehicle because Gerber wants to waste my time and money. And every time you try to call you are sent to a call center before being directed to this location. And if they claim they will call you back with information don’t expect to hear from them. This has been the worst vehicle repair experience of my life and all they need to do is replace my windshield. Its ridiculous. Update: finally picked up my car after being yelled at by an overcompensating middle management who offered no apology or solution to how his business is being poorly run."
"My Mercedes Benz 2019 was dropped off to get fixed. I posted before and after pictures. Repairs estimated time was a month, it took a little over a month due to parts being delayed which I completely understand. This shop is a 5 star experience! The best spectacular place I have ever been too. josh, Megan, Steve, David & the whole team are extremely professional, very respectful and polite. always kept me update it on the process of the vehicle. please do not hesitate to take your car here!!. Big thanks to JOSH for speeding up the process!. God bless!. Thanks for all the work you guys do!."
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