Blackwell Ford Service
41001 Plymouth Road, Plymouth, Michigan, United States
About the Blackwell Ford Service
Blackwell Ford Service is a trusted car repair store located at 41001 Plymouth Road in Plymouth, Michigan. Our team of skilled technicians is dedicated to providing top-notch service for all your automotive needs. Whether you need routine maintenance or major repairs, you can count on us to get the job done efficiently and effectively. Visit us today and experience the quality service that has made us a go-to destination for car owners in the Plymouth area.
Photos of Blackwell Ford Service
41001 Plymouth Rd, Plymouth, MI 48170, United States
Opening hours of Blackwell Ford Service
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Blackwell Ford Service
"dropped my [hybrid] car off for an oil change and got it back in a little over an hour! very seamless experience"
"This time was not a good experience. They have had my vehicle for almost a month and have done nothing to it. We kept calling with no answers. Finally today I had it towed to another mechanic. Then charged me 145.00 for an hour of what I don’t know. Beware. Lack of communication."
"Dave was awesome to work with. We had some transmission issues that were under warranty and he took the time to work with Ford to get the work approved. The parts were on backorder and he kept in touch with us while they were waiting for them. After that, it was decided the engine was damaged as well, and he worked with Ford again to get that fixed. Great place to do business with and it was appreciated how much they cared. I'd use them for any future service and consider buying a car there as well."
"I had some recall work done on the suspension of my Ford Flex. I was impressed with the communication and professionalism. Much better than another dealer that was very unprofessional in scheduling and handling the same problem. Kudos to Blackwell. Treating customers time as important is very welcome and refreshing. I'll be back."
"I usually do not like to write reviews on companies and I know first hand what a reputation means . So therefore I am not going to bash Blackwell Ford I did have some displeasures. I Brought my vehicle in since there was indication of leaking coolant . They were prompt within a day to tell me what the issue was . (Water pump) besides the price which was on the very extreme end and knowing where the pump is located and I understood the labor to reach this area was more than average . What my displeasure was I just wanted to get my vehicle back so I could go get a second opinion , no problem . Going to pick up my vehicle the cashier had an attitude it may have been a bad day whom knows , then when picking the vehicle up the paper work also stated the timing chain which is usually done with water pump but was not factored into the cost so it would have been even more $ . I suppose what made me a little more irritated was being told yes we could fix your vehicle , although it would be 2-4 weeks until the part comes in . (Rental car ?) out of the question they told me no rentals you need to be on a wait list and that’s about a two week wait list . Although I won’t describe the customer in front of me , I am assuming since of his job status and Involvement in the community he was able to obtain a rental . Now again not blasting Blackwell , they may have the best mechanics in the state and top notch deals on cars , I don’t know although I do know where I took my vehicle within 2 days it has been fixed and the same part Ford needed ordered was shipped over night and installed in two days . I’m not saying don’t use Blackwell Ford for service or car shopping I just felt the process was inefficient and communication could have been better . Other than that the dealer looks nice and updated , I am sure for other reasons it may have been a more pleasant experience with different circumstances ."
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