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Gerber Collision & Glass
3345 Washtenaw Avenue, Ann Arbor, Michigan, United States
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About the Gerber Collision & Glass
Gerber Collision & Glass is a reputable car repair institution located at 3345 Washtenaw Avenue in Ann Arbor, Michigan. Our services include collision repair, dent and scratch removal, frame straightening, bumper repair, and more to restore your vehicle to its pre-accident condition. Our auto body shop in Ann Arbor is I-CAR Gold Class certified, ensuring the highest level of training in the industry.
Customers rave about our excellent service and attention to detail. Our friendly staff, including manager Will A. and technician Tammy, go above and beyond to ensure a positive experience for every customer. Whether you need a simple repair or a windshield replacement, Gerber Collision & Glass Ann Arbor is here to help.
We offer convenient drop-off or mobile auto glass services at no additional charge, making it easy for you to get the repairs you need. Our certified technicians follow strict guidelines to provide quality repairs that meet or exceed industry standards. Plus, we stand behind our work with a lifetime guarantee for as long as you own your vehicle.
Trust Gerber Collision & Glass Ann Arbor for all your car repair needs. Contact us today to experience the best service in the industry.
Photos of Gerber Collision & Glass
3345 Washtenaw Ave, Ann Arbor, MI 48104, United States
Opening hours of Gerber Collision & Glass
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gerber Collision & Glass
"Repair was completed promptly and professionally on time AND the first time (no return visit necessary). Price was as estimated and less than my insurance deductible (no claim needed). Gerber Collision rocks! TYVM"
"Mitch at Gerber Collision went out of his way to help me today. I was in need of an estimate ASAP since I planned to turn my car in within a few days. Gerber is doing estimates by appointment. They have a two week wait as do other shops in the area. But Mitch, who was on his lunch hour, wrote up an estimate for me. He made me comfortable, offering refreshments while I waited. I would definitely recommend their service."
"I brought my car here because it was a preferred location for my insurance. They were quick to get my car checked over and gave me a date and time to bring it in for repair. From there they even scheduled my rental car with Enterprise. I brought it back at the scheduled time and was out the door quickly again with a two week flexible time frame that would become more concrete as they started to pull the car apart and order replacement parts. I got my car back a week earlier than scheduled. They settled the rental car drop off AND my car looks fantastic. Everyone at the location was nice and polite. From the lady at the front desk, to the guy who handed me back my keys. Given the circumstances, it was a very pleasant experience. I hope I don’t need them again though!"
"After the first meeting, clearly meant to lure customers in, this was the WORST experience. They indicated the repair would take between 0 and infinity days, and cost between zero and infinity dollars. But they worked with our insurance company, so we let them. When we got the car back, after they switched out the hatch, there was a crack on the plastic. We were told "we switched out that piece from the old hatch, so we aren't responsible for the crack." This after they charged my insurance company nearly 4K for a new hatch. Avoid this place at all costs. I would give them 0 stars if it were an option."
"Great people and great service but the turnaround time is a bit too long. Most insurance rental car coverage lasts for 30 days and the car was in there way longer than that. My car went in on December 1st and I just picked it up on January 16th. Luckily the management there gave me a week of rental car coverage which is something they didn't have to do since they understood my situation. Tammie is great and so is Amanda. They also did a great job on my car. I'd say the biggest issue is after I picked up my car I found evidence of a mice problem. I had a new pack of gum I mistakenly left in there and it seems like at some point mice got in my car and pooped in my compartments and ate my gum. Not a great feeling knowing there were mice in my vehicle. They did clean it out well though so I doubt I have any left lingering around inside but still jarring nonetheless."
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