Advance Auto Parts

"Very nice and helpful people work here and they helped me put my back window wiper on because I couldn't figure it out very very nice and helpful"

"We are always able to find any part or accessory needed for our car or truck. Douglas is extremely helpful with questions or advice. He is super knowledgeable and friendly!"

"Joe took such good car care of me, also put on my wipers, he also had a good sense of humor."

"Lifesaver Extraordinaire! Darrel, an Advance Auto Parts Store Employee Who Saved the Day! I cannot express my gratitude enough for the remarkable assistance I received from Darrel, an outstanding Advance Auto Parts store employee during a time of serious car trouble. Darrel went above and beyond his duties to ensure that I was not only taken care of but also provided with a glimmer of hope amidst a stressful situation. Five stars simply do not do justice to the exceptional service I experienced. Upon finding myself stranded at the shop early evening on a Saturday, feeling utterly lost and overwhelmed, this remarkable employee immediately sprung into action. He approached me with genuine concern and compassion, patiently listening as I explained the extent of my car problems. Understanding the urgency of the situation, he swiftly took charge, demonstrating an unparalleled level of expertise and problem-solving skills. What impressed me the most was his unwavering determination to find a solution. He exhaustively explored every avenue, leaving no stone unturned in his quest to get me back on the road. His commitment to finding a resolution was truly awe-inspiring. Furthermore, his kindness and patience never wavered. He understood the stress and anxiety I was experiencing and made it a priority to keep me informed throughout the entire process. I felt assured that my vehicle was in the best hands possible. But it didn't stop there. Darrel went the extra mile by referring me to a nearby mechanic to expedite the repair process. He even provided a loaner battery for me, ensuring that I would be able to get to the repair shop after the weekend. This was key as my alternator had gone bad and was draining my new battery. His thoughtfulness and willingness to go above and beyond his duties exemplify true customer service excellence. Thanks to Darrel's dedication and unwavering commitment, my car troubles were resolved efficiently and effectively. I left the store feeling grateful and relieved, knowing that I had encountered a genuine lifesaver in the form of this exceptional individual. If you ever find yourself in need of automotive assistance, I wholeheartedly recommend seeking out this remarkable employee at the South Lyon Advance Auto Parts store. His unmatched expertise, compassion, and willingness to go the extra mile are qualities that are truly invaluable. Thank you once again for your exceptional service!"

"Excellent Customer service! Josie helped me find a glass scratch repair product that I had been looking for all over town. She saved the last bottle for me in order for me to come pick it up today. I am so grateful. Thank you for going above and beyond, Josie!"