Menards,

1901 South Telegraph Road, Bloomfield Hills, MI 48302

"Two stars because the employees are great. Worse lumber and plywood I have ever seen. I had to sort through literally 50 2x4's just to find anything usable and that's for real. It was all twisted, bend, cracked up, knotted up garbage. The ones I settled on were only usable because they were kind of straight and not all cracked up. The entire stack of B2 plywood was D grade, but unfortunately I was in a pinch and needed two sheets. Hopefully instead of restacking all the garbage 2x4's the employees toss them right into the dumpster. Those things are worth about $1 a piece."

"Generally I like going to this Menards. It seems more spacious. Today I came to pickup items I had ordered online, but they still have not arrived. I had interaction with 3 staff members: the first was sweet, friendly & helpful The second Not so much! Was not so bad to me but what little I saw . . . . The third was a very sweet & friendly lady I hope I get to see nice people tomorrow, if my items come in!"

"Nice store that we always take our time "exploring" while shopping & spending $ because our kids really love it. My one complaint is the strange "security guards" that Menards employs. We've literally spent over $4,000 (yes four thousand) at this store over the last few years & it never fails that I find my wife, kids, & myself being followed & stared down by goofy/rough looking security personnel (They wear security hats & outfits) The first couple times I thought it was my imagination but after multiple instances, including today, I know it's not. My advice to the management of this store is to reevaluate/retrain your security guards. Maybe I'm on their radar as a shoplifter? Maybe I just give off that vibe...but when my kids shoes & clothes cost more than our cart full of merchandise maybe that's a sign that we aren't shoplifters? When I'm looking the scruffy looking security guys directly in their eyes, maybe they'd get a clue? Seriously how much $ are you people spending on these guys? MANAGEMENT: Reach out to me & I'll give them some basic training on how to profile correctly or I might even take over & manage the security detail all together if the $ is right. Seriously though, you need to reevaluate this aspect of your business, because it's odd & offensive."

"Competitive prices and often more product depth than either H*** D**** or L***'s. For example, odd size / vintage HVAC vents in stock at Menards, not available at other big box stores. The 11% rebates are a bit of an addiction, paid in the form of a merchandise credit check. That means another trip to Menards and another mail-in rebate, ad infinitum. The escalator to the second floor can be a bit slow, because your shopping cart wheels are locked. If you only need one or two small items, leave the cart behind. The pledge to open an additional checkout keeps the lines short - a bit like Meijer in the past (but no longer)."

"My first experience at Menard’s and it was great. Shout out to Andrew who patiently explained to us all of the color options for wood stains for our flooring. He was so knowledgeable and knew exactly where everything we needed was located. Highly recommend! And the store itself was impressive, two stories! And plenty of parking!"