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Quick Lane at Borgman Ford
3150 28th Street Southwest, Grandville, Michigan, United States
About the Quick Lane at Borgman Ford
Quick Lane at Borgman Ford is your one-stop shop for all of your car maintenance and repair needs in Grandville, Michigan. Conveniently located at 3150 28th Street Southwest, our experienced technicians are ready to provide fast and reliable service for all makes and models. Whether you need an oil change, tire rotation, brake inspection, or any other automotive service, our team is here to help. Visit our store today and experience top-notch service and quality products at competitive prices.
3150 28th St SW, Grandville, MI 49418, United States
Opening hours of Quick Lane at Borgman Ford
Monday:
09:00 - 18:00
Tuesday:
Day off
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
10:00 - 15:00
Sunday:
Day off
Reviews of Quick Lane at Borgman Ford
"I have been going here for about four years. And I don't know why. I've had a problem seemingly every time. This included being told an awful noise coming from my F-150s engine was normal and wouldn't be repaired under warranty. However, when I escalated the issue to Ford corporate, all of a sudden, they agreed with me and fixed the issue. Yesterday we had another awful experience and I finally made the decision we will never return our cars to them. We dropped our Explorer off first thing in the morning for a cabin noise issue. My wife was told that the appointment should have been made for the body shop for an interior noise issue and that the car would be brought over there. The thing is, it was the service department that made the appointment for us. The car was dropped off at around 8am and by 3pm we had not heard anything. We called for an update and both the service department and body shop could not tell me where our car was for almost 20 minutes. They lost our car. Finally the incompetent service manager Ashely calls me and says the car has just been brought in and the will call me back with an update on what the issue is. This meant the forgot about our car all day until I called. I told them I was coming to pick the car up. When I arrive and ask what happened, Ashley comes running out of the office saying "it's fixed its fixed!" However, that was not the case either. We reported a whistling noise coming from the windshield area. Their fix was new clips to hold on the lower body shield. I know that was not the issue. Point is, this shop is horribly run. I have suspicions they don't actually complete work that they say they did and on this last occasion they couldn't tell me where our car was. I was legitimately worried it had been stolen for a moment. DO not go here."
"Got an oil change that was supposed to include tire rotation. Fun fact, I had a nail in my front tire and knew it. They absolutely didn't rotate my tires. Also had an appt at 9 so I sat there. I didn't leave until after 11. Do not recommend."
"I brought my truck here for an appointment and waited all day just to find out they didn’t have time to get to my car. They promised me my truck would be the first one to get serviced the next day, but I ended up waiting a couple hours watching other cars get worked on just to find out a mechanic didn’t make it in to work and they weren’t going to have time for my truck. What a huge waste of time, I will never get those hours of my life back."
"I went to ford they told me that my compressor needed to be change and it would cost me $1,300 they charged me $130 just to look at it. I went a bought a hand refrigerant cold air boost to fill it up it works it been over two months and haven’t had any problem."
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