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Todd Wenzel Chevrolet of Hudsonville
3156 Highland Drive, Hudsonville, Michigan, United States
About the Todd Wenzel Chevrolet of Hudsonville
Todd Wenzel Chevrolet of Hudsonville is a premier car dealership located at 3156 Highland Drive in Hudsonville, Michigan. As a trusted Chevrolet dealer, they offer a wide selection of new and used vehicles, as well as financing options to help customers get behind the wheel of their dream car. With a dedicated team of professionals, Todd Wenzel Chevrolet of Hudsonville provides exceptional customer service and strives to make the car buying experience seamless and enjoyable. Visit their showroom today to explore their inventory and find the perfect vehicle to fit your needs.
Photos of Todd Wenzel Chevrolet of Hudsonville
3156 Highland Dr, Hudsonville, MI 49426, United States
Opening hours of Todd Wenzel Chevrolet of Hudsonville
Monday:
09:00 - 20:00
Tuesday:
09:00 - 20:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 15:00
Sunday:
Closed
Reviews of Todd Wenzel Chevrolet of Hudsonville
"The repairs were going to take longer than originally planned, so TW offered me a different car to drive until the repairs were finished. The repairs were completed in a timely manner and all the service people were friendly and knowledgeable. I was very satisfied with how everything was handled"
"Went above and beyond with their service. I had a key fob that was not working since getting my vehicle and the guys discovered that I was given the wrong fob by the salesman. They reprogrammed the fob so I can use it. Got my oil changed and tires rotated. Runs beautiful."
"I did not have to go to the dealership. Our family's salesman Denny Barker gets us all our vehicles from what we ask for and then delivers them. We are a bit spoiled by Denny. I believe this is our 5th vehicle from Denny and only been on your lot once for a repair issue. We appreciate the amazing service as we live a couple hours from the dealership."
"This review is specifically about their service department. It's hard to be negative because they seemed like genuinely nice people. When I brought my vehicle there it was having issues I had never experienced before, brake system failure, shutting off while at a stop light, and others. I brought it in thinking it was something pretty serious and had bumper to bumper warranty on it. Was told when I dropped it off that if it was covered by warranty then it would be fixed and I wouldn't have to pay and that i would have to pay for diagnostics if not covered, totally understandable. I recieved a call back an hour after dropping it off that the vehicle was ready for pick up and that the service was complete. Was told over the phone that it was my battery causing all of this. Went to pick it up, they presented me a receipt saying no charges for service or part and listed the reason as "warranty" I didn't question it, signed the receipt and left only to be called back 2 hours later saying I had to be charged 700 for battery and diagnostics! During holiday season as well they could have at least not charged me for the diagnostic. I understand in a normal situation I would have had to pay but they serviced my car, with a repair that is not covered by warranty, WITHOUT calling me first. So I had no choice but to pay 700 dollars for a battery replacement! Would not trust to go back to this dealership again to be honest"
"Got a $183.84 oil change on my truck and although it was clean when I brought the truck in, Todd Wentzel Chevrolet Hudsonville service decided to wash the truck without telling me, it was my first time having an oil change at Todd Wentzel and Tim Boynton the "Service Advisior" never told me that Todd Wentzel Chevrolet was going to wash my truck after the oil change. I would have told Tim Boynton, the "Service Advisior", not to wash my truck if Tim Boynton the Service Advisior would have informed me that my truck would be washed after the oil change and not only was it all WATER SPOTTED from the dirty water they use, I had tools, a ladder, a cart and window covering shades in the bed of the truck and Todd Wentzel Chevolet washed the truck anyways? Obviously did not look in the bed of the truck. When I brought this to the attention of Tim Boynton the "Service Advisior" after the truck was brought out to me after the oil change and wash that I had no clue Todd Wentzel Chevrolet was going to wash the truck, Tim Boynton, the Service Advisior really didn't care. Terrible customer service. It's been a week since I posted this review and no response from Todd Wenzel yet!"
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