Milan Ace Hardware 513 West Main Street, Milan, MI 48160

"Only place in the area with a pole saw after we were hit with the ice storm, but the in-store price was higher than their website and they wouldn’t price match. Unfortunately I had no choice but to pay extra, but I won’t be back again."

"Very friendly and helpful staff, took time to look through the entire back room to locate what we were looking for"

"One of the best hardware stores in Washtenaw County. The only thing it lacks is that it does not duplicate all brands of motorcycle Keys. The Ace Hardware in Saline is better in this regard. Great knowledgeable and friendly staff. Keep up the good work. Update – April 2022. Although this is still an excellent Ace Hardware store, one must exercise caution if sending pre labeled UPS packages through the store. I recently dropped off a package and received a receipt. After a week, I was still awaiting confirmation from UPS that the package was on the way or had arrived at his destination. Information from UPS indicated that the package was never shipped. However, equipped with receipt in hand, I returned to the store to determine the issue. One of the younger workers informed me that they do not keep records more than a day or two, and that there is absolutely nothing they can do. They said if the package is lost, the blame lies with UPS. UPS indicates that the package is still at the store. Don't know exactly who to believe, but the young employee basically told me it's my problem. Left with a bitter taste."

"Very clean, well organized, good signage, great product mix, good selection of gift and children's items, lawn and garden, tools, plumbing, paint, decorating, and cleaning supplies as well as excellent customer support and service. Recommended."

"Ace employees are always polite, helpful, knowledgeable and they don't wait for you to seek them out. They let you know right as you walk in the door that they are here to serve. This is what true customer service is about and we lost that when we started building megastores. Good job Ace Hardware."