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Best Buy
23000 Eureka Road, Taylor, Michigan, United States
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About the Best Buy
Best Buy is a well-known electronics and home goods store located at 23000 Eureka Road in Taylor, Michigan, United States. This store is a one-stop shop for all your electronic needs, offering a wide range of products such as laptops, TVs, smartphones, and appliances. With knowledgeable staff and a reputation for excellent customer service, Best Buy is the go-to destination for tech-savvy individuals looking for the latest gadgets and home essentials. Whether you're shopping for a new computer or upgrading your home theater system, Best Buy has everything you need to stay connected and entertained.
Photos of Best Buy
23000 Eureka Rd Ste 124, Taylor, MI 48180, United States
Opening hours of Best Buy
Monday:
10:00 - 20:00
Tuesday:
10:00 - 20:00
Wednesday:
10:00 - 20:00
Thursday:
10:00 - 20:00
Friday:
10:00 - 20:00
Saturday:
10:00 - 20:00
Sunday:
11:00 - 19:00
Reviews of Best Buy
"I had a 9am scheduled installation appointment on a Sunday. This BB is associated with a mall that doesn't open until 11am on Sundays. So the store was not open at 9am. It is 3 degrees in January mind you. I knock on the front door at 9am for my appointment and get told that I need to park by the loading bay for installation and someone will let me in. Cool. I walk back to my car and park around the side. Wait 10 mins, no one comes to the side door. I knock and knock in 3 degree weather. No answer. I drive back around to the front of the store and knock on that door. I see a handful of employees inside that pause to look at me pounding on the door in the freezing cold and they continue on with their business. Finally someone comes to the front door and again tells me to go to the side bay to be let in. I explain that I was over there for the last 10 minutes and no one came. They said someone would come this time. I go back to the bay, outside in the cold. It is 9:21am before anyone opens the side door. Meanwhile I had spent most of the 20 minutes in the freezing cold bouncing between two outside doors on completely different sides of the building with a security guard hassling me (I probably looked suspicious going from door to door). In the end the installer was late to work due to weather. However, no one thought it would be a good idea to communicate to me that the installer was late and instead let me believe that someone would be right there to help me. Now, I would not have cared in the least if this was properly communicated and I could have sat in the warmth of my vehicle and played on my phone for 20 minutes while I waited. The problem was in that the entire store team had me thinking I would be helped immediately and that someone was coming to the door to assist me while leaving me in 3 degree weather outside. Poor communication and poor customer service. I was however, offered an apology by the manager. Just a single verbal apology."
"Alex is amazing! So helpful, great attitude, and her tattoos are really cute (lol)! She made my experience here very fast, cost efficient, and positive! I highly recommend this location, and if you need help ask for Alex!"
"I recently had an unfortunate experience at Best Buy, where I encountered Manager Robin. I found her to be consistently rude, unhelpful, and exhibiting a mean attitude and tone throughout our interaction. Unfortunately, she seemed disinterested in assisting me and repeatedly cut me off during our conversation. I believe a positive and respectful customer service experience is crucial, and I hope this feedback can contribute to enhancing the overall customer satisfaction at your store. Thank you for addressing these concerns promptly."
"This is probably one of the coolest BB I have been to. It's a mall anchor with this huge glass pyramid dome giving way to a ton of natural light. Place is very clean and organized. Friendly staff who are there to help and don't pester you. Nice product displays. Very cool home audio demo rooms. Overall very impressive. Wish I had a BB like this closer to me."
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