Nate's Auto & Custom, LLC 211 West Chicago Road, White Pigeon, MI 49099

"Tried Nate's 2 years ago when I moved here from southern Indiana. Was impressed!! I would say we are close to $7000 spent at this shop since then. Made them my mechanic. Since then the service has really declined. Last time there, I had them replace 2 headlight assemblies. It was suggested by Nate. Bought the assemblies and took to Nate's for installation. Charged me $350 for labor only and installed the right headlight assembly with zip ties. That same vehicle had them do engine swap. Spent over $3500. Had them test drive the car. They said everything was good to go. Drove car home with horrible brake sound and pull. Called them to ask about it, was told it was rust on the brake pads. I knew better. Took to tuffys and the calipers on the back was bad. $1300 to get repaired. I am doubting very much that they inspected my car at all . Will never return"

"YOU BE THE JUDGE! Took my truck in to get rad flushed, power steering fluid flushed, transmission filter and oil changed and rear end oil changed. Truck came back with multiple scratches and a couple of small dents, no fluid in power steering reservoir, and engine coolant is dark and dirty. Now I question if the transmission filter and oil and the rear end oil was actually changed. Called the shop, left a message, no one followed up. I will not be doing business with Nates’s ever again…..YET IT TOOK YOU OVER 2 MONTHS TO RESPOND TO MY POST AND YOU’RE CALLING ME A LIAR !!!!! IT DID INDEED HAPPEN AT YOURE SHOP. I’M CONVINCED I PAID A BILL FOR WORK THAT WAS NEVER DONE."

"Overpriced & rude. Was charged 23.99 for using my debit card. Took half my social security check to replace a water pump. No other auto repair close by so pretty much gotta eat it or do without."

"I have been doing business with Nate's Auto for quite some time now and I have not met a more honest and caring person than Nate and Melissa, I have never had to take any of my vehicles back a second time for the same repair they are fixed the first time and every time. Nate and Melissa will always offer to pick my vehicle up and deliver it back to me and not charge me a dime more..Keep up the good work Nate your Honesty, Kindness isn't going unnoticed at least by me it isn't..Thanks Nate For Making our Life A Little Easier.Gary & Annette Pinks.."

"Been going to Nate’s for a few years now and have never had a bad experience. Nate and his crew are always helpful friendly and ready to help figure out any problem. Nate has on many occasions diagnosed the problem and came up with the best and cheapest way to get us back on the road. My wife works down the street and they regularly change her oil and service her car as well as let us know any issues that need to be addressed in the future . Most times the estimated repairs come in under his estimate. That in itself is hard to find nowadays! Keep up the good work Nate! 100% satisfied and glad to have them in town!"