Cottman of Grand Rapids 5174 Plainfield Avenue Northeast, Grand Rapids, MI 49525

"Zero stars. Never NEVER come to this scam of a shop. They "rebuilt" our transmission, didn't assemble it correctly - trans filter dropped off causing us to have it towed to them for re-repair (they didn't cover cost of tow even though it was in warranty). Vehicle still did not function correctly, returned a third time under warranty to get it fixed and was told "a little leaking is normal for an old transmission and there is nothing wrong". After a year of saving to get it fixed at a reputable shop we found that it had loose bolts, missing friction material, most rebuild parts were still original, damaged parts that should have been replaced, and a "new" torque converter that ate itself - all in less than 2000 miles of use. They refused to even work with us on compensation or even talk to us (went in person twice, sent TWO physical letters to them and got no replies or calls) - horrible place, never ever come here."

"Trustworthy, helpful, knowledgeable - I am beat for words. Don exceeded my expectations, and the other crew have been helpful as well. The price for Nissan Rogue transmission even the diagnostic was far more reasonable than others who charged 5-7K in the GR area. I will be going back for other auto needs."

"I can't rate Cottman highly enough - Don was great with communication, explanation, and finding out what my truck's issue was. These guys aren't looking to take advantage, just finding solutions to work for everyone. Honest, fair and timely. Thanks Don!"

"After having my trans worked on,took my truck home and call the shop,told them it wasn't right,,he assured me that it was fine and to drive it around to brake it in..went on a trio this Saturday and got over 100 miles away from home and the trans went out..now it's back at the shop and can't drive my truck..sounds like a long road ,,not worth the 2,900 I spent.! Don and the guys made it right..I felt that a update was needed,,despite my feelings..they fixed my truck and made it right,with a smile..they really are good guys up there...I will recommend them as well..thanks."

"I needed a complete engine replacement, and Don and the team had it completed quickly, courteously, and professionally. They even worked with my car warranty folks to correct a problem with a wheel bearing issue I wasn't even aware of. Amazing service and outstanding customer service."