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Tony Betten & Sons Ford
3839 Plainfield Avenue Northeast, Grand Rapids, Michigan 49525
About the Tony Betten & Sons Ford
Tony Betten & Sons Ford is a reputable car dealer, car repair, and store located at 3839 Plainfield Avenue Northeast in Grand Rapids, Michigan. As a trusted name in the automotive industry, they offer a wide selection of new and used vehicles for sale, as well as expert repair and maintenance services. With a commitment to customer satisfaction and quality workmanship, Tony Betten & Sons Ford is the go-to destination for all your automotive needs in the Grand Rapids area.
Photos of Tony Betten & Sons Ford
3839 Plainfield Ave NE, Grand Rapids, MI 49525, United States
Opening hours of Tony Betten & Sons Ford
Monday:
09:00 - 20:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 20:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 15:00
Sunday:
Closed
Reviews of Tony Betten & Sons Ford
"Just bought a second vehicle from Tony Betten Ford…they are amazing. Super laid back, Ryan Johnson our Ford guy knocked it out with helping us get our truck ready to go. I would recommend to anyone to buy from them!"
"Feel like I was ripped off from the Tony Betton service department. Brought my Ford F-250 in for a check engine light that came on with only 50k miles on the truck. They check the truck and tell me a plug “is mis-firing” and they said is a common problem on F-250’s with over 50k miles. I had them check the brakes also and they come back telling me all the brakes and rotors and calipers need replacment as well as a ball joint. After paying $3,000+ for new brakes and ball joint they charged me $175 to “check the mis-firing plug” and told me they did a “re-set” and the plugs are all good. I drive the truck home that day and the new brakes they installed made scrapping noises on each of the 4 wheels and the check engine light comes back on immediately as I drove it home. I bring it back in to them the next day with the scratching brakes and check engine light to have them look at it again and the lead mechanic tells me “their technician installed the brakes the wrong way” and the “check engine light came back on because of a misfiring plug.” They now give me an additional $1800.00+ estimate to fix the mis-firing plug. They wanted to charge me over $5,000.00+ for new brakes, calipers, ball joint, and now misfiring plug. And even worse when I asked to get a credit back on $175 charge to evaluate the mis-firing plug the service manager refused to give me the money back. Totally feel ripped off by a dealership I have been loyal to ever since buying my truck brand new from them. Brought my truck to Car Care in Rockford, MI and they fixed the so called mis-firing plug for $52.50. Totally disappointed in Tony Betton Ford Service department. Get the feeling they are ripping people off charging way too much money and doing a terrible job fixing the problem and frankly feel like they don’t care."
"I don’t write reviews often, but we received such exceptional and friendly service, I wanted folks to know about it. Ryan J. did such an excellent job of finding the perfect truck for my wants and price range. He also talked us through the entire process and helped navigate a complicated trade-in while still managing to keep us under budget. His product knowledge and passion were greatly appreciated. We will only work with Ryan for our car needs going forward. Highly recommend. We also had the pleasure of working with Mike from finance. We had our two year old with us who wasn’t quite as patient as mom and dad. Mike gave Tommy a toy from his shelf and let Tommy play catch in his office while we finished the paperwork. Little things like that go a long way with young families. The entire dealership was friendly, patient and accommodating for a family of 3. Tony Betten and Sons Ford advertise that they are a family business for families and they certainly lived up to it. We will be repeat customers."
"I'm an out of state buyer all the way from Arizona. Mark and Mike made the whole process very easy and seamless. They sold me a very clean Raptor and went above and beyond their commitments. Did i mention no hidden markups!? Overall, very pleasant and professional experience!"
"This was my first time buying a new car and these guys were great. My salesman was Colt, and he was knowledgeable, quick to respond over email/phone and most importantly very honest. No unexpected markups when I came to buy my factory-order Maverick."
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