Caliber Collision 1560 Plainfield Avenue Northeast, Grand Rapids, MI 49505

"The people at Caliber Collision are amazing. I got into a car accident a month ago with some pretty deep rear-end cuts and scrapes to my rig. I selected Caliber from a list of recommended auto body shops provided by my insurance company and after reading Google reviews - let me just say - those positive Google reviews were spot on. Adding another one for the next person who needs it! From the moment I called to make the appointment I was greeted with kindness and understanding - thanks, Britney! I brought my car in for an inspection and met with Brad - he walked around my car with me and we reviewed the damage together. They got my car in less than a week later. They even coordinated with Enterprise Rent-a-Car down the street - they know each other on a first name basis and really took all of the stress out of my hands. I pulled out of the Caliber lot in my rental. While my car was in the shop - Brad called me every Tuesday and Thursday to give me an update on the repairs. He was so transparent and open, it was refreshing! When I’ve had body work done in years past, I’ve always felt like I’m the one calling in to check on my car, but Brad took that responsibility off of my shoulders and did a really good job of explaining the whole process. My car repairs wrapped up two days shy of the two-week estimate they gave me when I dropped it off. When I went to pick it up, because they coordinate so well with Enterprise - I was able to leave my rental car keys right with them! Also - and probably most importantly - they did a fantastic job on the repairs. My car is right back to her normal glorious self! Getting into a car accident is awful, but when you’ve got an excellent auto body shop, it can really ease the majority of that stress. If you’re looking for a place that will take excellent care of you and your car - look no further - Caliber Collision on Plainfield is top notch."

"The whole group at Caliber were very professional and friendly. They even helped me get a better rental car rate through Enterprise. The van was returned very clean, and their communication throughout the process was professional and upfront. I would recommend their services."

"Caliber is a great place to get your vehicle repair, and has the best customer service I’ve ever had. Brad reassured me every week to let me know my vehicle was in good hands. Thanks Caliber"

"Bill worked on my 2015 Nissan Sentra after hitting a deer. He did a wonderful job and I would go to him for future repairs as well. Caliber Collision got my car in and repaired it extremely fast and kept me updated along the way. I highly recommend this company to do car repairs and if you need to speak to someone for a quote, ask for Bill."

"After being hit on my drivers side we used Caliber Collision for the repairs. We live less than 5 minutes away so we chose based on proximity and based on our insurance coverage. We are so glad we chose Caliber! They made the repairs in less than a month and my Audi is looking good as new. They also did a wonderful job detailing it inside and out which we really appreciated. The staff at Caliber was very informative, friendly and professional. Hoping that we won't have another accident but if we do, we will definitely be back."