Grand Rapids Hybrid

"This is the ONLY mechanic (besides my dad) I will go to, they went above and beyond!! My Prius needed tons of little things done to it, and the mechanic knew I'm not rich, so he actually took the time to go get the parts off of the Prius at a local junkyard to save me money! He explained EVERYTHING to me over the phone and patiently answered every question I had. I am forever grateful to have such a kind and honest mechanic right down the road. And it was done in only a day! I expected to not have my car for 2 or maybe 3 days, so that was a nice surprise! BONUS: They have a really cool Espresso machine in the lobby!!"

"Had a great experience with the installation of a new hybrid battery, after the original reached over 400,000 miles. They offered an extremely competitive price, on a Toyota battery, along with the availability of a loaner car. Replacement was accomplished in shorter than the promised time and communication was excellent. I highly recommend this place!"

"I don't own a hybrid, but since moving back to Grand Rapids back in 1986, whatever vehicle I have owned (or my mother has owned), Eric and his crew have faithfully maintained. Every time I purchased another car, I have consulted with Eric and he has saved me from some potentially poor buying choices. Their estimates are pretty much spot on and they have given me a heads up many times on small problems that could have become big ones. I hope they stay in business for a good, long time!"

"My experiences at GRH surpassed the customer service provided at the Toyota dealership. At the dealerships, I never met the person actually working on my car, and very little was explained to me. Eric takes plenty of time to thoroughly explain the issues, and answer any questions. He does very thorough diagnostics and backs up the service. It's also great to get a loaner. I wouldn't go anywhere else!"