Laird sales and service

"Don't ever have them do any mechanical work! They put parts on you're vehicle that you're vehicle doesn't need! I would never recommend them to anyone!"

"We had a purchase agreement at the bank, and the man that created it from Lairds said he would hold the sale until we got back to him. While at the bank drawing up the loan to get the check (that same day), the man calls to tell my husband that the truck was sold to a cash buyer for $500 more than what was written on our purchase agreement. What is this world coming to when you can't trust someone at their word? Why would it have been so bad to have a lifetime customer over an extra $500 now. Now this company's business decision has cost them a loyal customer as well as the impact of my bad word of mouth for anyone looking to buy a used vehicle. So frustrating, I thought a purchase agreement was binding? Lucky for them we've decided that bringing the matter to our lawyer is not worth the time or money to pursue. I was skeptical to go to them in the first place, but the truck they offered seemed like a good deal. Furthermore, My husband talked me into it because his grandfather used to go through them faithfully throughout the years. We will never do business with them for this conduct."

"Absolute con artists. I have to revise my other review. Not only did they sell me a car with my ABS hooked up backwards last year and I had to get that fixed because the mechanics couldn’t see that issue. Also the ac compressor was falling apart and they never said anything about that. They sold me a car that has had the trans gone through and had never mentioned a single thing to me because once again they never checked (which one of them admitted to on the phone) and now I am having issues with the trans. They have no idea what they are doing go somewhere else. Edit: if it wasn’t for the as is warranty I would be suing them. My trans is bad and the whole rear end is so rusted out the repair shop I took it to doesn’t even think it’s worth fixing."

"This business was recommended by an associate to my wife and she was quite happy with the service she received. I took my truck there for an oil change and brake job. I was very satisfied with the work performed and the pricing. Staff was very friendly, detail oriented and work was performed on a timely basis. Good place, good prices and good people."

"Great Service!!! It is nice to have a place where you know you will be treated fairly. My Jeep had a bad leak that started recently. I called John and set up an appointment. I met Jeff when I arrived and someone took the keys right away. Of course the bolts on the skid plate was rusty and the job took extra effort. They also fixed a vent actuator in the same visit and my total price was very fair. Kudos to the staff and I will be back soon for new shocks."