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Crown Motors Chrysler Dodge Jeep Ram
1127 Central Avenue, Holland, Michigan, United States
About the Crown Motors Chrysler Dodge Jeep Ram
Crown Motors Chrysler Dodge Jeep Ram is a comprehensive automotive institution located at 1127 Central Avenue in Holland, Michigan, United States. As a car dealer, we offer a wide selection of new and used vehicles from top brands such as Chrysler, Dodge, Jeep, and Ram. Our experienced technicians provide expert car repair and maintenance services to keep your vehicle running smoothly. Additionally, our finance department is here to help you secure a loan or lease that fits your budget. Visit our store today to experience top-notch customer service and find the perfect vehicle for your needs.
Photos of Crown Motors Chrysler Dodge Jeep Ram
1127 Central Ave, Holland, MI 49423, United States
Opening hours of Crown Motors Chrysler Dodge Jeep Ram
Monday:
09:00 - 20:00
Tuesday:
09:00 - 17:30
Wednesday:
09:00 - 17:30
Thursday:
09:00 - 20:00
Friday:
09:00 - 17:30
Saturday:
09:00 - 15:00
Sunday:
Closed
Reviews of Crown Motors Chrysler Dodge Jeep Ram
"I am a repeat customer and the main reason is Rob Giacalone... Rob goes out of his way to help you in whatever way he can. He's been there awhile... I've purchased or leased four Jeeps (Grand Cherokees & Wranglers) dating back ten years... and he's always been the one to help. I highly recommend Crown & Rob!"
"Attempting to work with the service department at Crown Motors Chrysler Dodge Jeep Ram in Holland was hands-down one of the worst auto service experiences my wife and I have experienced. We recently relocated to Holland from Grand Rapids and wanted to work with the local Jeep dealership. Trying to get a team member to answer the phone to schedule an appointment and follow up took a number of attempts. Once we were able to finally schedule an appointment and have the issue diagnosed, we were told to schedule a follow up appointment so that parts could be ordered. Parts arrived and we scheduled that second appointment weeks in advance only to have it canceled by the service department 45 minutes beforehand. We carved the time out from our day to make sure we could coordinate dropping the vehicle off on time, only to have the service department cancel. The repair and maintenance items needed were not time-intensive, overnight jobs - this was something that could have been completed in just a few hours. However, the service department was then unable to confirm that the work would be completed the same day, and was then unable to provide us with a courtesy vehicle if our car needed to be kept overnight. Rather than being left without a vehicle and rather than running through the scheduling ringer a third time, we've decided to take our Jeep back to its original dealer. The service department's lack of communication may be the biggest drawback (but don't worry, the sales team will reach out numerous times to try to buy you vehicle and sell you something new). We tried to keep our business local, but we've learned our lesson."
"Rob Giacalone has been my go to person at Crown Motors Chrysler Dodge Jeep Ram. I have leased my 3rd vehicle from him and each time he has been great. The service from beginning to end is excellent. I can’t see myself ever going away from Jeep or working with this dealership! Thanks for always being friendly, fast and knowledgeable!"
"I left a 5 star review months ago but since then have been let down several times. I have brought my car in multiple times for oil changes/tire rotations/maintenance issues/etc… and each time the interior is filthy. Along with that, I picked my car up and a plastic piece on the bottom was just hanging down. Pictures below are results from last time I was in. Mind you, I have brought this to their attention before. Was told I would hear from manager days ago but still have not heard from anyone. Among other issues that do not affect this specific rating, I will not be returning for maintenance upkeep since each time my car comes back, it comes back dirty. Edit: I cannot comment on their reply below for some reason. However, the manager was suppose to reach out to me, so if the manager wants to talk, they can reach out. It is asinine that I would need to reach out to them to resolve THEIR issue."
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