Universal Temperature Engineering

"Having 7 kids at home and having your water heater suddenly stop working is not my idea of a good time. When I called, Keith and his brother arrived within 2 hours to scope out the horrid situation. We were given options and realistic quotes that fit into our tight family budget. The next day, our water heater arrived and was installed, all while my 12 year old was asking millions of questions and serenading Keith's brother with his tuba (if that says anything about their professionalism, then I don't know what does). Not even 24 hours from the placement of my call did I have my whole family bathed utilizing the new water heater. I would 100% recommend this company and plan to use them in the future."

"Keith and David were very responsive when our well pump quit working recently. They had us back up and running within a couple of days. Unfortunately, the wind chills caused the capacitator on the new pump to freeze up but again Keith and David were on it. Keith drove all the way to Traverse City on a Sunday morning to get our new part and had us back in service a couple of hours later. I would recommend these guys for any of your plumbing issues! Update....yesterday, I called Keith to ask if he knew anyone in the area that could plow my driveway. Keith was at my house within 30 minutes and blew out my driveway with my snowblower! As a disabled veteran I can't tell you how much that meant to me. Talk about above and beyond! We tried to offer him money and he refused to take it. This man really does take care of his customers!"

"Keith did a great job of working with my insurance company to help them understand how my old system failed resulting in a good portion of my new system being covered. My new system is a high efficiency combi-boiler that also replaced a 17 year old water heater tank. The instant hot water is wonderful and I'm looking forward to lower gas heating bills next winter. There were some control issues uncovered when starting up the new system but Keith and his team worked doggedly to resolve them. While he was at my house he noticed an outdoor hose connection was leaking and he took care of that too. Keith and his team have a lot of professional pride and it shows in their work."

"I am VERY Happy with the work Keith and David did for me couple weeks ago. My furnace quit working on one of the coldest nights of the year and I had pipes that busted. I called Universal Temp. Outside business hours and Keith was very quick to respond and was at my house within 30 minutes of calling him!! Keith wS able to get me a new furnace and him and David had it installed within a couple days! :) Keith was very fair on his price for furnace and emergency services. Being a single mom I REALLY appreciate the fact he did not try to take advantage of the situation during this very stressful and difficult time for myself and children. I highly recommend Keith and his services, thanks again guys!!!!"