Pleasant Valley Auto Repair

"Curtis and the team at Pleasant Valley went above and beyond on helping us out with our jeep. The whole saga of our issues started with the battery dying and replacing it lost all the programming. Charlevoix Auto dealership gave us the run around. Tried to charge an ridiculous amount to fix the issues. Curtis was in contact with them. Needless to say, the dealership was scamming us. We took the jeep back to pleasant Valley. Curtis was able to reprogram it. He went above and beyond to help us. My hats off to the team there. Great guys, and they did good work. Thank you again."

"Fantastic experience! The staff were super friendly and knowledgeable. They were able to get us in very quickly, repaired everything and got us back on the road after sorting out all of our issues. Thanks so much guys we appreciate it! We will be back next time Cheers!"

"Curtis and his team at Pleasant Valley Auto got me out of a jam, fixed my alternator and belt and got me back on the road in no time. When was the last time your auto repair shop called you a few days later to ask if everything was working fine? Pleasant Valley Auto did! I am impressed and I have been back. You should too!"

"Way overpriced and Low quality work 1) $160 to change and balance tires. (Charlevoix costs $60, Eastport is $120). I negotiated the price to $120 but they were more than happy to overcharge me if I didn't know to negotiate. 2) They gave me an 8am appointment and then didn't finish my vehicle until 6pm. 3) Told me I need new tire pressure sensors. I took it home and they didn't have all my tires equal pressure. I equalized the tires and the light turned off (They were ready to charge me another $65 per sensor). 4) every single balancing weight fell off even after I brought it back to them after I had a couple fall off."

"Strongly recommend Pleasant Valley Auto Repair. During a family vacation our battery indicator light came on. I called and they were able to get the car in immediately for diagnosis. In addition, they loaned us a vehicle. They found that we needed a new alternator. They were able to get the parts by the end of the day. They installed the new alternator, tensioner and belt and by noon the next day we were able to pick up the car. They really saved our vacation. Everything was done in a 24 hour period. So very appreciative of their service."