Tri Gas Co of Mancelona
9958 Michigan 88, Mancelona, Michigan 49659
About the Tri Gas Co of Mancelona
Tri Gas Co of Mancelona is a home goods store located at 9958 Michigan 88 in Mancelona, Michigan. This store offers a wide range of products for all your home needs, from kitchen appliances to outdoor equipment. Whether you're looking to upgrade your home or simply need to stock up on essentials, Tri Gas Co has you covered. With a friendly and knowledgeable staff ready to assist you, shopping at Tri Gas Co is a convenient and enjoyable experience. Visit us today and discover all that we have to offer!
9958 M-88, Mancelona, MI 49659, United States
Opening hours of Tri Gas Co of Mancelona
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Tri Gas Co of Mancelona
"Great service , Friendly employees A+++"
"Service is second to none. You are treated as valued customer"
"Fast, Great service from their amazing staff! Quick response times and they do not continually raise your pricing. You can lock in to save cash. Great prices on propane tank refills as well."
"I made a rookie homeowner mistake and ran out of propane. The team was there for a refill the next day. They found a leak and worked together with Moore Plumbing and Heating to get it fixed. About 10 minutes after the guys from Moore left, Randy was back to do another pressure test to make sure everything was good to go. The peace of mind for my family is greatly appreciated. Highly recommend them for your propane needs."
"My first experience with Tri Gas Co. and I wasn't thrilled. My initial conversation was with a woman who provided inaccurate information about both pricing and policies. My second call was handled by a secretary, who upon discovering I had been helped by the department of human services to get my tank filled, was rude and unprofessional. She treated me like a second class citizen just because my family was fortunate to get some much needed and TEMPORARY assistance. When I called the main office in Traverse City to give feedback about my experience, a man who said he was a manager didn't even attempt to apologize for my poor experience until I said that I felt an apology would be in order and the "apology" he gave was pretty pathetic. He did indicate that he spoke to the secretary and the manager of the Mancelona branch and that they misunderstood what I was asking the first time I called, which is just not true. So clearly, rather than just owning up to their mistake and trying to ameliorate the problem - they made excuses in an attempt to cover their own behinds. This company needs some lessons in customer service and at the very least, their employees should know the correct policy and pricing information. In addition, there is simply no reason to be rude. Being kind and respectful doesn't cost you a thing, but being rude and unprofessional can cost your business customers. Just a little effort on the part of these employees, an apology for the confusion, some genuine respect and being appreciative for the business would have gone a long way for me. I don't think that's asking too much, but perhaps Tri Gas Co. thinks it is. I guess we'll see. I will give Tri Gas another chance to provide better service, and I sincerely hope they do better next time. However, if they can't, I guess the good news is that I can always take my business elsewhere."
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