Ferguson Bath, Kitchen & Lighting Gallery
3186 Cass Road, Traverse City, Michigan 49684
About the Business
Ferguson Bath, Kitchen & Lighting Gallery is a premier home goods store located at 3186 Cass Road in Traverse City, Michigan. As a leading furniture store, they offer a wide range of high-quality products for every room in your home. From stylish kitchen fixtures to luxurious bathroom accessories and elegant lighting solutions, Ferguson Bath, Kitchen & Lighting Gallery has everything you need to create the perfect living space. Visit their showroom today and let their expert staff help you find the perfect pieces to elevate your home decor.
Contacts
3186 Cass Rd, Traverse City, MI 49684, United States
Opening hours
Monday:
09:00 - 16:00
Tuesday:
09:00 - 16:00
Wednesday:
09:00 - 16:00
Thursday:
09:00 - 16:00
Friday:
09:00 - 16:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Had the obscure part we needed and knew right where to find it."
"I called our plumber of 23 years Walters and Hemming to talk about installing a new toilet. They set up an appointment for me and then suggested three companies to go to to order the toilet. The first one I went to was Fergusons, Christie was very nice and showed me two toilets I could order, in the color bone, I called her the next day she was off, so I emailed her with no reply back. I finally got a hold of her after the weekend and told her I would go with the less expensive toilet, as it was for the guest bathroom. She then told me if I was going to go with that toilet I’d have to order it myself, it would come from New York and it could be damaged by the time I got here, so I said OK then let’s go with the more expensive toilet. She said it was in stock, she would order it and it would be in in 24 hours that then Walters and Hemming could pick it up after 2 PM Walters and Hemming were contacted to do this and when they went to pick up the toilet, it was the wrong toilet ! they told me that Christie was going to re-order it and that once they had it in hand, we would reschedule the installation. After the following weekend, I just called to see if the toilet arrived. Christie was there but could not take the call, so Sarah helped me and informed me , that the toilet was not in stock and would have to be ordered from the main maker and it would take at least three weeks. I don’t know how long they were going to wait to Let me know this?! It was not Sara’s fault but I expressed my my displeasure in the customer service that was offered, or should I say not offered!!! I told her to cancel the order, and then I would go elsewhere! And I will let Walters and Hemming know not to suggest Fergusons!"
"Wow, this was the WORST customer service experience I have ever had. I had a meeting with Christie Grogan that seemed to go really well, we made some design decisions, built a cart of products to buy and then she disappeared. There where still item to be selected and information she needed to dial in the order, but she was GONE. Despite repeated phone calls and emails to her the the office manager and reaching out to the parent company via the website I had to go elsewhere with ALL my needs. Expect for the vanity, which I had to order through Ferguson Build on my own - this resulted in $$ going to Ferguson, but left me with zero support for the install. This team is disrespectful and thoughtless. Perhaps if you are throwing huge money at them they will actually care, but it seems that several thousand dollars and just wanting to provide some half-way decent customer service is not on their radar. Thank goodness for other local companies like Wittock Supply, Kitchen Choreography and Team Bob's for answering their phone, responding to emails and picking up the pieces of what I wish I had never started with Ferguson and Christie. GO ELSEWHERE."
"I went there....no one approached me? Their were people there. One at desk on cell phone a few more in back just looked at me and turned their head"
"Don't try calling them as you will be in "your call is important to us" hell for ever. Obviously not important to answer. So we drove over and the showroom was empty with two people doing nothing"
-
Dollar Tree
1319 S Division St, Traverse City, MI 49684, United States
-
Family Dollar
415 N Williams St, Mancelona, MI 49659, United States
-
Dollar General
611 N Williams St, Mancelona, MI 49659, United States
-
Dollar General
4546 US-131, Alba, MI 49611, United States
-
Family Fare Supermarket
619 N Williams St, Mancelona, MI 49659, United States
-
Gill-Roy's Hardware / Lumber / Stihl / Rental
558 W State St, Mancelona, MI 49659, United States
-
Dollar General
3209 Thumb Lake Rd, Boyne Falls, MI 49713, United States
-
Costco Wholesale
125 E South Airport Rd, Traverse City, MI 49686, United States
-
Rite Aid
902 N Cedar St, Kalkaska, MI 49646, United States
-
Family Dollar
766 S Cedar St, Kalkaska, MI 49646, United States
-
Dollar General
11802 Chippewa Hwy, Bear Lake, MI 49614, United States
-
Dollar General
9301 US-31, Free Soil, MI 49411, United States
-
Dollar General
17169 Pleasanton Hwy, Bear Lake, MI 49614, United States
-
Nugent Ace Hardware
1665 Benzie Hwy, Benzonia, MI 49616, United States
-
Dollar General
1308 Frankfort Hwy, Frankfort, MI 49635, United States
-
Family Dollar
1505 US-31, Benzonia, MI 49616, United States
-
Frankfort Hardware
310 Main St, Frankfort, MI 49635, United States
-
G&D Alpaca Boutique
4796 Maple Rd, Manistee, MI 49660, United States
-
Family Fare LLC
1747 Benzie Hwy #31, Benzonia, MI 49616, United States
-
Northwoods Hardware Home, Garden & Nursery
6053 S Glen Lake Rd, Glen Arbor, MI 49636, United States
-
The Lake House
403 Bridge St, Charlevoix, MI 49720, United States
-
HomeGoods
1614 Anderson Rd, Petoskey, MI 49770, United States
-
Nonna Lisa's Italian Restaurant
312 S Huron Ave, Mackinaw City, MI 49701, United States
-
Dollar General
10144 N Straits Hwy, Cheboygan, MI 49721, United States
-
Antlers Restaurant
804 E Portage Ave, Sault Ste. Marie, MI 49783, United States
-
Walmart Connection Center
1850 Anderson Rd, Petoskey, MI 49770, United States
-
Family Dollar
21121 M-68, Onaway, MI 49765, United States
-
Dollar General
20651 State St, Onaway, MI 49765, United States
-
Tractor Supply Co.
1015 M-68, Rogers City, MI 49779, United States
-
Rogers City Ace Hdw
1040 M-68, Rogers City, MI 49779, United States
List of local businesses, places and services in Michigan
⭐ business help 🔍 services ☎ phones 🕒 opening times ✍️reviews 🌍 addresses, locations 📷 photos