Eagle River Dodge
1030 East Wall Street, Eagle River, Wisconsin 54521
About the Business
Eagle River Dodge is a reputable car dealership and repair center located at 1030 East Wall Street in Eagle River, Wisconsin. As a trusted automotive institution in the area, we offer a wide selection of new and used vehicles for sale, along with top-notch repair services to keep your car running smoothly. Our knowledgeable staff is dedicated to providing exceptional customer service and helping you find the perfect vehicle to suit your needs. Visit us today to experience the Eagle River Dodge difference.
Photos
Contacts
1030 E Wall St, Eagle River, WI 54521, United States
Opening hours
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 15:00
Sunday:
Closed
Reviews
"I started having problems with the brakes on my truck 2 days before I was supposed to return home from vacation in Saint Germain, which is 900 miles from home. After calling numerous repair shops in the area and explaining that I was stranded with no way to get home, Eagle River Dodge was the only place that would fit me into their schedule immediately. They uncovered numerous problems with my brakes that would make a return trip extremely unsafe, especially towing a trailer. These were all problems that my local repair shop did not discover (or did not even look for) on my annual state safety inspection 3 weeks earlier. I also had a vehicle condition assessment done on my truck before my trip to ensure it was safe and mechanically sound. That shop also did not look at my brakes, apparently. Tommy the service advisor and Dan the mechanic at Eagle River Dodge took pictures of what they uncovered so I could register complaints against my local shop for risking our safety. They worked diligently on a Saturday to get me back on the road and I returned home safely with no issues. I am so grateful that these guys could come through for me when nobody else would. If I ever have another issue with my vehicle while on vacation, I’ll be taking it to Eagle River Dodge, no question."
"I would recommend this dodge dealer over any other within 100 miles for service work. We have a Dodge Grand Caravan that has been a nice van accept for the multiple little problems. We've had service work done at most all of the other dealers and have had good luck at this one. Most recently we had some warranty work done, when the work was finished they charged us for parts and labor that was supposed to be warranty work that they recommended. A bit shocked and upset because we didn't notice the problem to begin with. In the end they came thru, the van drives nicer and we paid what we had planned on originally. Very nice people to deal with and recommend anyone to have Dodge repairs done there. These billing issues were the result of the max care warranty people not this dealer."
"We have been taking our dodge here for service for a few years and have always had great service. Turns out buying a car here was also a great experience! Donnell, who helped us with the purchase, was super easy going and knowledgeable, and we never felt any pressure to buy. Hands down best experience purchasing a vehicle ever."
"Service Manager Kurt K and his team are outstanding. Immediate response to an emergency ( for me ). They made it their mission and just made it happen. My vehicle was fixed and back on the road quickly and what could have been a disaster was avoided and their communication was 'World Class'. Thanks to all for your extra effort, Mike"
"I was heading home on a Sunday morning from vacation, when my Jeep wouldn't shift into 2nd gear. I live in Milwaukee, and had to leave it at the Eagle River Dodge dealership. I worked with Ed and Bill at the dealership who truly made this a seamless process for me. Especially, since I live five hours away. Over a weeks time I was in contact with Ed and Bill. Any phone call or text I would send they would get back to me immediately with and answer or solution. Both Ed and Bill truly understand what good customer service is. By far the best experience I've had when it comes to dealing with any dealership. I wish this dealership was in my backyard, and not so far away. Don't hesitate to take your vehicle here or buy from here. They treat you life family. THANKS AGAIN ED AND BILL! Simply amazing service."
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