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Fox Marquette Ford
3815 U.S. 41, Marquette, Michigan 49855
About the Fox Marquette Ford
Fox Marquette Ford is a premier car dealership located in Marquette, Michigan. Situated at 3815 U.S. 41, this institution offers a wide selection of new and used Ford vehicles for sale. In addition to car sales, Fox Marquette Ford also provides financing options for customers looking to purchase a vehicle. Whether you're in the market for a new car or need assistance with financing, the friendly and knowledgeable staff at Fox Marquette Ford are ready to help. Visit their store today to find the perfect Ford vehicle for you.
Photos of Fox Marquette Ford
3815 US-41, Marquette, MI 49855, United States
Opening hours of Fox Marquette Ford
Monday:
08:30 - 18:00
Tuesday:
08:30 - 18:00
Wednesday:
08:30 - 18:00
Thursday:
08:30 - 18:00
Friday:
08:30 - 18:00
Saturday:
09:00 - 14:00
Sunday:
Closed
Reviews of Fox Marquette Ford
"Sooooo...you might not think that if you lived in Kansas City the best, most wonderful way to buy a car would be to find the exact one you've been searching for online 1000 miles away in Marquette, Michigan, and then seal the deal sight unseen and have someone drive it to you! Well, then, you might just be wrong-- because I worked with the most delightful product specialist, Ashleigh Beauchamp, who made my Subaru dreams come true and bent over backwards to answer all my questions, provide detailed photos, and basically make the long-distance transaction seamless in every way. Super upbeat, energetic, great listener without a speck of pushiness, and unfailingly respectful of my wishes--and time. She's the fairy godmother of car buying and I would recommend her in a heartbeat. And also, a shoutout to finance manager Tom, who went out of his way--after I had bought the car, mind you-- to explain how things are done to my local motor vehicles bureau. And the man who carefully drove my spankin' new car for twelve hours right into my driveway? He was, well, exactly the type of person you would hope would be driving your new car. What can I say?! In their literature, Fox Motors says that their people have the energy and passion to come to work each day to provide customers with the best service and strive to make the experience a truly remarkable one. Believe them. They aren't kidding. #AshleighBeauchampforthewin!"
"The lack of communication from the used car salesman was absolutely awful. First off, trying to buy a vehicle remotely is challenging, but also trying to get it delivered down state is more logistically challenging from the dealer (I understand that coordinating drivers around winter weather is tough). Although on multiple occasions the salesman promised he would return my text message, call, or voicemail before the end of the day - but never did - a few times I felt I was deliberately being ignored. On one call specifically (on Thursday the 18th), he promised me he had drivers lined up, and the vehicle would be delivered the next day on Friday the 19th. Now finally after 2 weeks, Friday comes and I'm expecting a delivery. No word from the salesman, no response to his work line, personal cell, or calling the dealership to be transferred to his desk. NONE were returned. Also no response from the "Customer Experience Advisor". Did the transport drivers even leave? Why cant the salesman let me know what's going on, instead of keeping me in the dark? Saturday comes and same same - no response from the salesman. Meanwhile, I'm wondering if the vehicle was sold out from under me. Monday rolls around, and finally the Business Manager saves the day - she was outstanding, clear, precise and exact communication. The vehicle was delivered Tuesday when she said it would be. It took from January 7th to January 22nd to get this deal done. Didn't know it was this hard to buy a car nowadays? Maybe this is how Yooper salesman communicate....."
"I recently bought a ford Edge, the staff at both the Ford & Subaru dealerships were extremely helpful and friendly, I would recommend them to anyones As a young driver they still took me seriously and got me what I wanted!! Really recommend Riley Dobson. She’s an amazing sales person and will go above and beyond to make it happen!"
"I had to go to Fox Marquette because I had a recall on a part in my car so Ford required me to use this garage. While I was there to get the "free" recall, the men at Fox Marquette made sure to take advantage of me and rip me off by charging me $155 for one wiper blade and two air filters. They only installed the air filter. They removed my back wiper blade and never installed the new one, though they of course charged me for it. When I went back to tell them that, they said they did install the new one and it must have fallen off. So instead of admitting they forgot to install it (which they did), they admitted to doing the work poorly. When I returned to have the back wiper blade installed, they AGAIN forgot to put in the washer fluid that I asked for (because for $155, that did NOT include a top off of any fluids). I'm not sure what's worse, them deliberately ripping me off, or their level of incompetence. I'm sure that's why they didn't give me an itemized receipt, because they didn't want me to see how much they had overcharged me. I also have this horrible dragging, grinding sound in my car so I asked them to look at that. When I was describing what was wrong with the car, the manager interrupted me. I figured if he was so smart that he didn't need to hear from the car's owner what symptoms the car was experiencing, that he could figure it out himself. Of course, he could not, and they informed me there was nothing wrong with my car, even though it continues to sound and feel like a wheel is going to fall off."
"100% satisfied with the purchase of our truck! Josh was absolutely awesome and Levi was speedy and kind with finding us the right financing. The biggest thing I have to say I enjoyed the most is how LOW PRESSURE they were through this. I seriously felt like I was in control and they did everything they could to meet my needs. They even really helped us out with our trade in which made everything possible. I’ll definitely be back here to buy again in the future, and recommend Fox Marquette Ford to everyone!!"
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