Superior Auto Sales & Rental

"Horrible place. Bought a truck and the check engine light came on the first day i got it home. Brought it back and the mechanic hooked his computer up and sat their for 10 min looking at codes. He looked up at me and said he had to go inside to get wifi but 20 min later came back outside and said it was timing chain. They had truck for 3 months, I got it back and a year later the timing chain sheared my sprockets and ruined my engine. Tried reaching out to him was told that he would Call me but never did. He put after market parts in which I asked him why and he said because they met oem parts. I told him b.s. u did it cause it was cheaper and that if he would have put oem parts it would have been covered for 2 years. Bought a $16,000 truck and they did not fix it right. Not to mention there was only 10,000 miles put on it after the timing chain was put on. Only giving one star so I can post. I would give negative stars if possible"

"Bought a car from here. Ended up having MANY problems with it 2 days after buying it. Got it checked out and was told 21 codes were blocked and the car is very messed up! If you get a car from here definitely recommend getting it looked at by a mechanic first or don’t go here at all!!"

"I needed a rental car last minute but am not 25, so it was really nice that they only require you to be 21. They only had one car to rent out which was an old Chevy Impala, and it was barely functional. The driver's seat belt wouldn't fasten which is a HUGE problem in itself, let alone the entire dash not working. The speedometer and RPM gauge wouldn't work unless you turned the car off and on again, and in the middle of driving somewhere it would just stop working again so I never knew what speed I was going. Let alone how expensive it was to rent this car and it doesn't even work properly. Happy that I found a place that would rent to a 22 year old but very disappointed in the car that I was given."

"It was one of the first experience with a dealership. Yukon had bad tires, a clunk when stopping , fuel gauge didn't work, lots of play in steering wheel. Wouldn't budge on price, and wanted to charge us more to get better tires. It was not a Sold as is. The owner was very unprofessional"

"Nine hours from home, late Friday afternoon, we knew there was a problem because of the noise coming from the engine compartment. In my eyes, the owner of Superior Auto Sales is a real hometown hero. He stayed well after closing that day to assess the problem with my car and order the needed part. First thing the next morning the repairs were started and we were back on the road home early Saturday afternoon. My car was even freshly washed when I returned to pick it up. I can't say enough about the fast, friendly, top notch customer service we received. If you're in the Negaunee area you can't go wrong having your auto serviced at Superior Auto Sales."