Jim Riehl's Friendly Ford 06725 U.S. 31, Charlevoix, MI 49720

"My fiancee and I bought our first car together from here. The experience was fantastic! Pulled into the lot, and they had the car we wanted to test drive all ready out front ready for us. Randy, our salesman, was fantastic! Very helpful! No nonsense! Had the ball rolling with financing, took care of contacting the insurance company. We showed up that afternoon to test drive, and ended up leaving with a new used car! We couldn't be happier, and would recommend Jim Riehl's Friendly Ford to anyone looking to purchase a used car! Thanks to Randy and the whole team at Jim Riehl's Friendly Ford!"

"HIGHLY RECOMMEND! Literally the easiest and most stress free car buying experience we could have ever imagined! Kameron, the sales manager, was amazing! Stayed open late for us and we did not feel rushed at all! My husband and I were amazed with everything Kameron offered and will definitely recommend them to anyone we know who is in the market for a car! Thanks for a great experience!"

"We just had the best truck leasing experience ever. Our current lease was coming due in a few months, Jacob Frick contacted us about the new rebates. Had us in our new lease at the same cost as our expiring one, all in just over an hour. Transferred our tonneau cover, bed liner, and a bunch of other stuff for us. Great truck, great price, great experience."

"Had a great experience buying my new F150. Kameron, my salesman, found the best price for my trade in, best rate for my loan, and spent a long time orienting me to the features of the Platinum. Not only him, but everyone at the dealership went out of their way to help. From programming apps and keys, to making sure every aspect was covered. They were a very good team. This is the second vehicle we have bought in Charlevoix, it won’t be the last."

"Great experience from reservation to sale closing. It is hard to find the level of service you’ll find here. I was happy with every step of the process and every part of the deal. I felt like I was treated fairly and respectfully throughout and felt like everyone was getting a good, fair deal at the end of the day. Jacob was very helpful with the reservation and order process, and answering my questions during the waiting process. I was satisfied with the offer on my trade-in vehicle, and relieved at the ease of the financing process. The whole team made this the best car-buying experience I have ever had… and that’s on top of the absolutely amazing Bronco itself. 10/10 will recommend. 10/10 will return. 10/10 happy customer."