Log Home Shoppe 3308 North Abbe Road, Comins, MI 48619

"EDIT: The Asst. Manager reached out to apologize for the delay and let me know the order was being expedited. There was an issue in communication and the order wasn’t actually received until the last week or so. Kudos to customer service!!! They are going to do something for us to show their appreciation for our order and make up for the delay. I am a former business owner, and this lady did a great job reaching out and explaining the issue to me. I feel like my patronage is important! 5 Stars!! We placed an order for door 10 weeks ago, paid for the doors (28, so this wasn’t cheap) and we’re told we would receive in 6-8 weeks. 10 weeks later, they’re just starting on the doors????? Now, we’re held up. Very poor customer service!!!! I can’t comment on the quality, because I don’t have any doors!"

"It's the people that make all the difference! Brandy in customer service helped me and went above and beyond with my order that I needed before leaving on vacation for two weeks. When it came, my contractor said it was the wrong one as it was the water-based instead of the oil-based and Brandy, once again, was so great in getting my order sorted and the right product to me! I highly recommend this company with customer service like that I won't get stain any place else."

"Ordered log wash and 5 gal stain. Log wash showed up with invoice stating the stain comes from manufacturer. 8 days go by...no stain. Called left message...no return call. Emailed and reply states that manufacturer of stain doesnt have and will be 2-3 weeks maybe before ships. Nowhere on Log Home Shoppe did it say they didn't carry stain or out of stock. Feeling duped! Bad business practice. Will NEVER order anything from Log Home Shoppe again. Charges disputed and ordered stain from a competitor which actually has it in stock and will be here in 2 Days."

"Ordered 5 corner trim pieces, which came in a timely manner. The packaging was exceptional. When we opened the package one of the trim pieces was split and another chipped on the edge. Sent an email and called the next morning. The customer service is 100 percent. They said they would get new ones out today and they did. Definitely would order from again!!"

"What a pleasure dealing with this company! Fantastic customer service. Fast delivery. Excellent packaging. BEST pricing! Had to return $1, 400 worth of product from thestaindepot.com (aka Supreme Deck Restoration) because they didn't even bother to package product which arrived damaged and leaky. Took weeks for refund to be processed, never again"