O'Reilly Auto Parts 1210 Memorial Road, Houghton, MI 49931

"I've been coming here sense it used to be checkers. I shop here alot still but dam the women that work here have absolutely NO parts knowledge once so ever. It's like talking to a brick wall. No help once so ever. I have no problem with the rest of the store it's a decent place to shop but if you get one of the girls there you might as well go in the back and try and find it your self."

"Very helpful, had parts,tools ready,barrow if needed. Super helpful, worked with us how ever needed"

"Well, they had the part in stock, nobody else did. Those guys on Sharon had no idea....headlite clips, 2 for $13 wow pretty spendy, but I had to have them"

"Wanted to give a shout-out to Victoria and the Houghton O'Reilly crew. (I called and got her name specifically for this review.) I was in need of a specific 12V 5AH battery, and not one of the other auto parts stores would even consider ordering, let alone having it in stock. I go to O'Reilly's, not only could they aquire it, they had one on the shelf. This was excellent and all, made my life easier, but what stuck out to me the most was Victoria's response when I relayed this information, she said "Great, big O' for the win" It's this kind of pride in what you do, whatever that may be as your means of income, that really makes visiting an establishment worth going to. I say this because so often you can be treated with barely audible grunts of recognition and 0 enthusiasm whatsoever. If one doesn't like there job enough to find some sort of joy or meaning in it, perhaps consider looking for other employment. Very glad to see a business stand out like this; Houghton O'Reilly is now my first call for parts. bravo guys, keep up the good work and positive attitude; it really makes a difference."

"Awesome first time visit experience. Excellent customer service provided by Nathan, who was knowledgeable, experienced and willing to go the extra mile to help me. I highly recommend shopping this store for your automotive eeds."