Starbucks 2148 Metro Parkway, Sterling Heights, MI 48310

"I never post bad reviews, but I've reached my breaking point. I've been to this Starbucks about 10 times at this point, and they've gotten my order wrong about 7/10 times. Today I ordered a vanilla sweet cream cold brew & they gave me a regular cold brew with no foam. In the past, they've messed up my order entirely, given me another person's order, or just made the drink poorly. Go to a different Starbucks!!!!"

"I just ordered from here earlier today and I'm pretty sure either they used regular milk on my order instead of coconut milk or the coconut milk is bad. I got sick from my mocha cookie crumble that I ordered. I order this drink quite frequently and it's never made me feel this ill."

"I ordered ahead as I was in a touch of a rush this morning, for in-store pickup. Unfortunately, in my rush, I placed my online order at the wrong store. The folks there this morning were not only able to make my order for me, but did it very quickly so I could be on my way, they were super kind and awesome for getting my stuff made up for me quickly. My only regret is that I wish I'd had some cash to leave them as a tip c:"

"I was very disappointed with the service I received this morning and it was from the store Supervisor/Manger. I ordered my drink and asked for extra steamed milk which the original girl that was suppose to be making my drink said no problem, then the Supervisor jumps in and starts making my drink and then when she was finished I asked her for that on the side she said they are using it for someone else, I said but I asked for that and she said in front of all the customers you didn’t pay for that to get it, I said to her I have no problem paying for the extra steamed milk. She was very disrespectful and I believe she is racist because this is not the first time she has done this. I always go to this location and the staff that was there before was so much kinder to their customers. She has terrible customer service and she needs to be trained to serve the customers better. I pay more then $5-$6 for a drink there, I don’t care about paying extra if there was a charge for what I was requesting, all she had to do was tell me there is a charge, and I would have been more then happy to pay that."