Burlington

"I go to buy some clothing spend 40 minutes picking things to try on. I don't know my pant size. I ask about a fitting room. The manager tells me they have one, but it is not open because they don't have enough staff to have it open. The manager tells me he only has 2 people on staff and he doesn't control the staffing.I said you are a clothing store what sense does that make? He said I would have to purchase the clothes and return them if they don't fit. I walked out !! Gonna be kinda hard to keep staffing or even keep your job when you don't have a fitting room to accommodate customers. I was planning on spending over $100. Good luck staying in business with that type of attitude"

"I just visited Burlington today. My cashier Martena was very very rude. I told her I just call in store before came in and speak to manager they told me I can still return something with my phone number if I lost my receipt. She was very rude and mad I don't know why then I called manager and he helped me. Store was very very messy.. there were bunches of clothes on the floor. Very disappointing."

"Decent deals but fitting rooms are never open. I don't shop at places that don't have fitting rooms open. I'm not buying clothes only to try them on at home and waste my precious time trying to return clothing that doesn't fit."

"Extremely LOW standard of customer service. Visited the store at approximately 4:40PM on Saturday, April 15th. Stood in line for OVER 1 hour to checkout. As we got closer to the register, we realized there were ONLY 2 cashiers for a line that had at least 30 people and quickly grew to almost 50. People in line with babies, small children, some people were handicapped (leaning on shelves). So many people refused to wait and left carts overflowing with merchandise in the line or to the side. These poor cashiers were working as quickly as they could. When we finally got to the counter to check out, we helped the cashier move quicker by removing all hangers and placing barcodes upward. The manager (a white male in his 40s) was behind the counter, pretending to look for stuff instead of helping the cashiers. Ironic that Burlington can hire a full time loss prevention guy, but not another cashier? STAY AWAY FROM THIS PLACE."