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Burlington
215 North Maple Road, Ann Arbor, Michigan, United States
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About the Burlington
Burlington is a popular discount retailer located at 215 North Maple Road in Ann Arbor, Michigan. With additional locations at 9313 Telegraph Road in Redford and 30800 Orchard Lake Road in Farmington Hills, Burlington offers amazing deals on a wide range of products including clothing, home goods, jewelry, and more. Customers can earn points for every dollar spent with a Burlington Credit Card and take advantage of layaway options. Whether you're looking for stylish apparel for women, men, kids, or babies, or searching for accessories, beauty products, or gifts, Burlington has something for everyone. As the weather warms up, spring into savings at Burlington and update your wardrobe with the latest spring fashion trends. From clothing to handbags to shoes, you can find everything you need to stay stylish this season. Don't forget to explore the home décor section for affordable ways to freshen up your living space. Visit Burlington today and discover unbeatable deals on all your favorite brands!
Photos of Burlington
215 N Maple Rd, Ann Arbor, MI 48103, United States
Opening hours of Burlington
Monday:
09:00 - 23:00
Tuesday:
09:00 - 23:00
Wednesday:
09:00 - 23:00
Thursday:
09:00 - 23:00
Friday:
09:00 - ?
Saturday:
09:00 - 00:00
Sunday:
09:00 - 00:00
Reviews of Burlington
"I recently visited the Burlington Coat Factory and unfortunately, my experience was far from satisfactory. I encountered multiple issues that left me feeling embarrassed and questioning the store's commitment to providing a positive shopping experience. One of the main concerns arose when the jewelry I had purchased set off the security alarm at the exit. I approached the register to resolve the issue, and the lady pointed out that it was likely due to the jewelry. In an attempt to resolve the matter, the girl at the door took out the jewelry and ran the clothes back through the sensors. That bag still triggered the alarm, causing further embarrassment. What disappointed me even more was the lack of attention to detail displayed by the staff members. It was evident that the jewelry had not been adequately checked for sensors leading to this embarrassing situation. Additionally, I observed employees engrossed in their phones at the registers and even walking around in coats, giving the impression that they were customers themselves. This level of unprofessionalism and lack of dedication to their roles only added to my concerns about the overall service quality. After this ordeal, I have decided that on my next visit, I plan on documenting my experience with photographs and videos and buying jewelry of course to see if you read my review. My intention is to share these materials with the corporate office to emphasize the urgent need for improvements in customer service! I sincerely hope that Burlington Coat Factory takes my feedback seriously and considers making the necessary changes to prevent future incidents like this. As a loyal customer, I believe it is crucial for them to prioritize the satisfaction and comfort of their patrons. I genuinely hope that my feedback will be taken into account and lead to positive changes within the store. Overall, my recent experience at Burlington Coat Factory left a lot to be desired. It is apparent that the store is in dire need of an overhaul in terms of customer service and cleanliness. I hope that my honest review serves as a stepping stone for the necessary improvements to ensure a more positive shopping experience for all customers."
"If you come here for good deals and low-budget items, you’ll get them. I had a puffer jacket for $15 and it keeps me warm during the fall. Other than that, I don’t expect any phenomenal customer service. If you need more attention and support, higher-end stores elsewhere are available."
"There’s a cashier there working at the register 9:00 am (12/6/2023)who is rude and unfriendly. When I checked out she did not say anything to me or even talk to me. Her and her co-worker just kept on gossiping about some other women instead of working. She gave me a bad look and just kept gossiping about other people. Unprofessional, rude and unfriendly. Bad customer service."
"New store on my area. It was an awesome shopping experience. Lots of winter coats and accessories, Tons of Christmas decor and stocking stuffers. Handbags, purses and luggage racks were almost empty.. my first place I stop when shopping. But, there were 2 employees restocking the racks. Will be going back when I have more time to do some serious shopping"
"I was excited this store opened here and the first couple of times I shopped, I found great deals but the checkout process is awful. I've been in the store at least 5 times to purchase items and have waited in line each time over 10 minutes because the employees are all huddled in the front talking and laughing with each other. There was a line of 5 people, waiting to checkout this last time with 1 cashier and 3 workers just stocking candy and talking. I wish the customer service was better because you can find great deals here."
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