JCPenney

"Tidy! Helpful and understanding sales staff! Went in for my elderly mother with dementia to buy some comfy pants. I brought a pair that fit her I was so frustrated at the messy store up the road. I was greeted upon entry and asked for help. It was great. My day totally changed with a little kindness and attention. Thank you. Will be back for myself when I have time!"

"This JCPenny was kind of crazy this time we were there. Normally at this JCP has racks of clothing ALL OVER THE PLACE! This particular visit was a similar experience with racks of clothing all over. The only problem with this was that it seemed like most of the racks of clothing had "OLDER CLOTHING ITEMS!" Not only did the clothing look like they were older back stock that was sitting around for quite some time but it also looked like the clothing items were aimed at older individuals."

"We recently ordered a King power base and King and Queen Mattress from JCP. We enjoyed our experience IN THE STORE. Approx 8 days later the delivery truck shows up and NO Queen Mattress on the Truck. Since then it has been a nightmare, we cancelled the Queen Mattress order yesterday because of gross incompetence outside the store. Customer service has a standard answer, "Here's a $200 Gift Certificate and we'll update you in 3 business days" After TWELVE days that get's old. Customer Service AND the Delivery Company are horrendous. I wouldn't even order a pack of gum from JCP today."

"The store was clean and well organized and there were great sales but the fashion doesn't quite go with my style. Seems they have a lot for "older" women or teens (lots of cut off midriff shirts) but not a lot of basics were included in the 80% off racks"

"We entered the store right as they opened, it was clean, neat and ready for business! The ladies I saw in store greeted us and were very helpful and the checkout line was long but they had several ladies come up and open more registers. I got some clearance wrack stuff and a beautiful new dress for my daughter! It was great service and a great experience!"