Dunkin'

"Food was great. But the coffee was contaminated with cinnamon and caused a severe allergic reaction. Called just to let them know and they denied even having cinnamon in anything they make. (Clearly not true as the allergic reaction and after looking it up, cinnamon is in several of their items.) Corporate was great at listening and working on resolving this issue. Again, next time just listen. We just didn’t want this to happen to someone else as an allergy contamination CAN be prevented. Again though, food was great."

"I purchased an Apple Fritter, 2 glazed sticks, 2 powder covered, filled and one double chocolate cake and a large coffee. The "apple fritter" is a cinnamon swirl with apple pie filling-ghastly! The 2 sticks were very doughy...which baked products should NEVER be doughy! The 2 powder-filled were passing. They did allow me to use the lavatory, for which I was grateful. Finally, the Dunkin Doughnuts Coffee, which I consider a Signature Brand...well, I like mine blonde...to cool it just enough to drink when I receive it. It was very blonde, still very hot, and piss-weak and slightly bitter. Seemed like it was a watered-down version at best, and also, not fresh. All in all, $12.80 and I got 3 decent doughnuts. Not an appetizing or equitable exchange of goods and services. Hope your experience ce is better."

"I previously left a 3 star review because I had Stevia in my coffee. I looked back at my order and I did in fact select stevia in the raw instead of sugar in the raw. So I'm doing a 4 star review because like I stated in my last review, customer service was great and the stevia was my own fault."

"I am writing this review to express my extreme frustration and disappointment with the lack of accessibility at Dunkin' Donuts. As a customer who values inclusivity and equal access for all, I found my recent visit to be incredibly challenging and disheartening. The first issue I encountered was the absence of ADA push button doors on both entry points of the establishment. This oversight creates a significant barrier for individuals with disabilities who require assistance or have mobility challenges. It is unacceptable that Dunkin' Donuts has not taken the necessary steps to ensure that their doors are accessible, making it difficult for everyone to enjoy their delicious donuts and coffee on an equal basis. Moreover, I noticed that the handicap parking spots in the vicinity of the establishment were not clearly identified with proper signage or paint. This lack of clear markings further exacerbates the difficulties faced by individuals with disabilities, as they are unable to easily identify and utilize these parking spots. It is essential for Dunkin' Donuts to rectify this issue promptly and provide clear and visible markings for the handicap parking spots to ensure equal access for all customers. I urge the manager of Dunkin' Donuts to take immediate action and update their establishment to comply with ADA protocol. Installing ADA push button doors on both entry points is a crucial step towards creating an inclusive environment that accommodates customers with disabilities. Additionally, ensuring that the handicap parking spots are properly marked will demonstrate a commitment to accessibility and equal access for all patrons. By failing to address these accessibility issues, Dunkin' Donuts is disregarding the rights and needs of individuals with disabilities. It is not only a legal obligation to comply with ADA policies but also a moral responsibility to create an inclusive space that welcomes and accommodates everyone. In conclusion, my recent experience at Dunkin' Donuts was frustrating and disheartening due to the lack of accessibility. The absence of ADA push button doors and unclear markings for handicap parking spots create unnecessary barriers for individuals with disabilities. I strongly urge the manager to update the establishment to meet ADA protocol, ensuring that everyone can enjoy their donuts and coffee in an accessible and inclusive environment. It is my hope that Dunkin' Donuts takes this review seriously and takes immediate steps to address these accessibility concerns. Every individual deserves the opportunity to enjoy their products and services without facing unnecessary obstacles."

"I usually order through the app a couple of times a week. A few days ago I ordered an egg and cheese sandwich and a donut. They forgot my donut and forgot to toast my sandwich. Not a big deal, accidents happen and everything is normally fine. I ordered again today and not only did they not toast my sandwich again but the English muffin was moldy. Usually I try to be understanding and don't leave bad reviews but this is truly unacceptable. I'm going to Biggby from now on."