Starbucks 17056 Fort Street, Riverview, MI 48193

"Iam never going to be spending my money at this location ever again! Iam a regular, and frequent this location weekly. Today I ordered a shaken espresso, and asked for light ice. The manager proceeded to tell me that this drink will not fill the venti cup all the way up, and I was soo livid! So i have just been paying for ICE this whole entire time? They said this particular drink only gets 4 Oz of milk. To divert the whole situation they could have just gave me extra milk, or I would have happily bought extra! Don't you want to keep your CUSTOMERS happy?!?!?! This is unacceptable!!!"

"Title: Terrible Experience at Starbucks I recently had an incredibly disappointing encounter at Starbucks that left me questioning the company's commitment to customer service. I visited the store and was shocked at the lack of professionalism displayed by the manager. My wife accidentally selected a personal cup and I simply didn’t have it. I asked if she could just put it in a plastic cup and the manager rolled her eyes and let out an audible sigh as if I had just asked for the impossible. I found her reaction not only unprofessional but downright rude. Instead of addressing my concern with empathy, the manager seemed inconvenienced by my simple request. Her dismissive attitude made me feel like I was inconveniencing her entire day by asking for a cup. This kind of behavior is unacceptable, especially from someone in a managerial position. I understand that working in customer service can be challenging, but basic courtesy and respect should be non-negotiable. Rolling eyes and displaying a lack of consideration for a customer's request is a clear indication that this Starbucks location needs to reevaluate its customer service standards. It's disheartening to see such a well-known brand fail to prioritize customer satisfaction. I hope this review serves as a reminder for Starbucks to invest in better training for their staff, especially their managers, to ensure a more positive and respectful experience for all customers."

"I recently had an incredibly disappointing visit to Starbucks that left me questioning whether it's worth the time and money. My experience was marred by long wait times, a persistent lack of available drinks, and the consistent issue of being served cold coffee. The first issue that stood out was the seemingly endless wait times. Despite Starbucks promoting itself as a quick and convenient coffee stop, I found myself stuck in a frustrating line that moved at a glacial pace. The staff appeared overwhelmed and understaffed, contributing to the delay. It's disheartening when a simple coffee order turns into a time-consuming ordeal. Adding to the frustration was the repeated disappointment of finding out that the drinks I wanted were unavailable. It's not an isolated incident; it seems like a recurring problem at this particular Starbucks location. It's understandable that items may run out from time to time, but when it becomes a consistent issue, it raises concerns about inventory management and customer satisfaction. Perhaps the most unforgivable aspect of my visit was the consistent problem of being served cold coffee. One would expect that a place renowned for its coffee would prioritize serving beverages at an appropriate temperature. Unfortunately, this Starbucks failed miserably in that regard. It's baffling that a company with such a widespread reputation for coffee expertise can't seem to get something as basic as serving a hot cup of coffee right."