Starbucks,

28875 Franklin Rd, Southfield, MI 48034, United States

"They’re only good sometimes. No consistency with their drinks. Half the time they’re good, the other half it’s watered down and I swear they don’t add the extra shots of espresso that I pay extra for. Highly disappointed when this happens. Every visit is a gamble. Might as well stop going here, as the prices are high and I’m not satisfied every visit. Whatever. They don’t care anyways..."

"I get it is busy so I waited 30 mins for my drink. The lady didn't even ring it in with oatmilk so here I am drinking it and I haven't had reg milk in years. I'm done with star bucks."

"If I could give negative stars I would! The girl at the drive thru and the manager were rude and combative. I have NEVER been treated so badly in my life. I will NEVER go back here and I will post the video on social media"

"Peach white tea lemonade is delicious. I should have ordered hot chocolate. The a.c. is set to North Pole. I had to go outside in the 90° weather to warm up. For real tho, if Starbucks is so concerned about the environment they could just change the AC settings. 2 degrees could make a huge impact. The staff is very nice"

"I always order with the app for convenience and I tend to go to a lot of different stores depending on where I am but this Starbucks at Northwestern and Franklin is by far the best. I swear, everyone working here deserves a raise because it’s such a friendly environment every time I go in there. I like to say hello and thank you whenever I walk into any Starbucks because I’m genuinely grateful for the drinks they make me, but a lot of stores don’t acknowledge me even when I try to say thank you in passing which I can fully understand, I’m just another customer, but I seem to always be welcomed by everyone in this store when I go in. They don’t just say hello, they’re often very genuine and talkative, it makes my day every time. Thank you so much to everyone at this store!! Seriously, give them all raise! Maybe it’s good management but they’re doing something right at this Starbucks."