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Ketra Braids & Beauty
2863 West Shore Drive, Holland, Michigan, United States
About the Ketra Braids & Beauty
Ketra Braids & Beauty is a premier hair care and beauty store located at 2863 West Shore Drive in Holland, Michigan. Our skilled stylists specialize in braiding techniques and a variety of beauty services to help you look and feel your best. Whether you're looking for a trendy new hairstyle or a relaxing spa treatment, our experienced team is dedicated to providing top-notch services in a welcoming and comfortable environment. Visit us today to experience the ultimate in hair care and beauty services.
Photos of Ketra Braids & Beauty
2863 W Shr Dr #109, Holland, MI 49424, United States
Opening hours of Ketra Braids & Beauty
Monday:
Day off
Tuesday:
12:00 - 17:30
Wednesday:
12:00 - 17:30
Thursday:
12:00 - 17:30
Friday:
10:00 - 17:30
Saturday:
10:00 - 17:30
Sunday:
Day off
Reviews of Ketra Braids & Beauty
"Great experience! Nice staff and the salon is very clean. My hemp braid turned out wonderfully!!!!!"
"Everytime I go hear I leave looking and feeling like a celebrity. Everyone always looks and smiles at me. They ask who did my hair? I tell them Ketra Braids & Beauty!!!"
"Initially I had a positive experience. But, the more appointments I tried to schedule, the more it seemed like it wasn't a good fit. I respect the business itself but I have to search elsewhere for my services. I had a rather negative experience the last visit and am not going to go to deep into that. What I will say is that communication with the stylist seems disconnected and disorganized. I loved the idea of not having to drive 30 - 45 minutes to get my hair done. I also loved the idea of supporting a black business. This one just seems like it's not a good fit. *After Response From Company* Originally, I wasn't going to explain the whole situation. But, my last initial appointment was supposed to be with the loc stylist. When I walked in the shop, the first sentence out of her mouth was that she had a headache and that she wasn't going to be talking too much. Which I was fine with. When she seen that I had my mask on she asked me about my Covid status. I did explain to her that I had Covid about a week prior and tested negative since then. She said, "that the owner usually says 30 days after". Which I was fine with rescheduling as your stylist can attest that I am usually okay with that. Seeming as your shop personally rescheduled or never communicated with each other about the appointments I scheduled with the stlyist on several occasions. Even the day this situation itself happened, it was because the stylist rescheduled it. After she stated the policy she asked me to wash my hands and that she was going to see if it would be okay to do my hair. Even though I told her it would be okay to reschedule. While going to wash my hands, the stylist walked to the backroom. I'm guessing she didn't realize how loud she was talking because I heard majority of the conversation. I heard her fabricate extra parts of the conversation between us which included her even saying that she asked to see a test saying I'm negative. I realized that she wasn't comfortable, which she could have settled this by simply doing what you have previously have done on several occasions and that's reschedule. I walked out of the shop before she can come back out, because I wasnt going to sit by as she fabricate a story then stand there like we are good. That would be awkward. I think this shop needs to take responsibility for the way you handle your clients and even simply responding to people on your reviews. I have been in sales for years. I do understand the policy to have a right decline service. There was no declined service on your stylist part. I walked out. So, I was okay with not having anything done by your shop. Again, I initially had a positive experience. But, at points and times your shop has proven to be impossible at points to work with. Good luck with your business and I wish you growth as well as success."
"Honestly this is one of beautiful salon/beauty supply I ever been in!! Soon as I worked in I could feel the positive vibes & energy. On top of that Ketra has some blessed hands! God has definitely blessed her with a wonderful gift! Very lovely and welcoming environment. Like wow could it get any better than that! I loved my experience and will definitely be back!!"
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