McDonald's,

1107 Cedar St, Gladwin, MI 48624

"This location has had 5 stars from me for too long. Yesterday went here to get a quick bite to eat. Went through the drive-through and placed our order at 5:04 pm 2 QP's, large fry, 2 apple pies, and 2 SS Souce. Pull up pay pull ahead guy opens the window and asks us to pull ahead and says our food is going to be a minute. acts as if he is having a bad day with an attitude by the way. But I answered him yes of course no problem but hey can you make sure the sweat and sour sauce gets into the bag this time? Answers yes sir. OK pull ahead at 5:25 he is walking out with our food finally 20 min later mind you. I say hey the SS " yup in the bag" He leaves. My wife opens the bag yeah no sweat and sour so I get out and walk in. And the entrance is just water everywhere actually kinda of slick. I thought I watched two employees walk out to smoke for their break I guess but must be some lazy clowns. But go in standing there the guy finally sees me can I help you yes 2 sweat&sour please it was in the bottom of the bag. No, it was not I stated sweat&Sour please he grabbed it and handed it to me says Yeah next time you will have to pay got it. Ok I lost my shxxx at this point and went off on the young feller. Wish he would have gotten into arm's length to learn him some respect but luckily only words got exchanged. I go out and we're leaving and the wife says wait these burgers are not even warm and the fries are barely warm. I just LMFAO well guess it is BK because your sweat and sour almost caught me acase. So after all that waited 20 mins for our food to be cold and almost caught a case because there was some young chump that had a chip on his shoulders against the world. I will never return to this location period. The employee had no reason ever to act the way he did and this is not the first time either. So the once 5-star long overdue to be zero is now a one. The customer service once was a thing don't have manners or even know how to be polite at this location in the afternoon. Guess I have no complaints with the morning staff they are polite and fast. But still, they employ people like this guy I won't be back. BK 2 Chicken sandwiches 2 large fries in and out through the drive through in 4 min. I won't be back take care"

"We ordered our food through the drive thru and after paying at the window and getting our drinks, we were asked to go park and our food would be brought out to us. We then sat and waited for 18 minutes before I went in to ask where our order was. Then they put it together and gave it to me. No apologie for the long wait, nothing, handed me my food and that was it."

"I understand that they are short handed but some of the employees are just rude. And always mess up the order or the food is cold"

"Food was great. Fries were perfect for a change. Perfect crispness and saltiness (is that a word? Idk). They were quick too."