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Rx Optical, a MyEyeDr. Company
5465 Gull Road, Kalamazoo, Michigan, United States
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About the Rx Optical, a MyEyeDr. Company
Rx Optical, a MyEyeDr. Company, is a leading eye care institution located at 5465 Gull Road in Kalamazoo, Michigan, United States. As a part of the MyEyeDr. family, we are committed to providing top-notch eye care services to our patients. Our experienced team of eye care professionals offers a wide range of services, including comprehensive eye exams, contact lens fittings, and a diverse selection of eyewear. Whether you need a new pair of glasses or have concerns about your eye health, Rx Optical is here to help you see clearly and maintain optimal eye health. Visit us today and experience the difference of quality eye care at Rx Optical.
Photos of Rx Optical, a MyEyeDr. Company
5465 Gull Rd, Kalamazoo, MI 49048, United States
Opening hours of Rx Optical, a MyEyeDr. Company
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
10:00 - 19:00
Thursday:
09:00 - 18:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Rx Optical, a MyEyeDr. Company
"I’ll give them a 2 because frames came in when they said it would. Don’t bother with coming here. Save yourself the trouble. The upselling is borderline entertaining but past that, I got glasses in just to learn they are new “digital frames”. After I got the sales pitch on why these are great, I was told to try them for 5 days. They’re still terrible. Now I have to go back with prior glasses and start all over. The only reason I came to this location is because I hate shopping and I’m not a fan of trying frames on my big head. I wouldn’t recommend. Edit* changing to 5 stars. The issue was my optometrist's office and transcribing the paperwork. After posting this review, they called and wanted to know the details and make it right. I dropped them off at a different store in Battle Creek. After showing the store that the original paperwork was incorrect, no questions were asked. Two weeks later, the glasses arrived corrected. Not sure you could ask for more."
"They don’t stand behind their product. Been with them for years. Paid extra for a high end frame and the screws keep coming loose. Ive taken them in several times and their last response was “sometimes you get a bad pair”. Im thinking ok then replace them. I even paid for the extra warranty. Nope all i get is the runaround. I guess they hope ill just give up and go away. Guess what I will Time to go elsewhere. UPDATE.. Reached out to them like they asked. Called and left messages 3 times and got no response. What garbage customer service. What a garbage company."
"Definitely not the same RX optical. Now that’s its part of a franchise they up charge you at every corner and seem very scammy with goofy protection plans etc. We won’t be back"
"I want to give an ultimate two thumbs up to Dr. Goodman and all the staff at Rx Opitical who were helpful, professional, friendly, and accommodating. My new prescription is perfect; I don't ever remember seeing better. And, my new frames look great! Thank you, look forward do doing business with you again when I need glasses next."
"I came for my my appointment but was told that they couldn't see me because I was late. But confirmation of my time was done two days prior. I was told that the text I got was not right and has been not working right. Seems to me that if not working DONT use it you have my phone number call me now I'm without an appointment for who knows how . I'm a diabetic and really need new glasses....thank RX for nothing."
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