Smile Cascade
4505 Cascade Road Southeast, Grand Rapids charter Township, Michigan, United States
About the Smile Cascade
Smile Cascade is a reputable dental institution located at 4505 Cascade Road Southeast in Grand Rapids Charter Township, Michigan. Specializing in oral health and dental care, Smile Cascade provides a wide range of services to ensure your smile is healthy and beautiful. With a team of experienced and friendly professionals, patients can expect top-notch care in a warm and welcoming environment. Whether you are in need of routine cleanings, fillings, or more advanced procedures, Smile Cascade is dedicated to helping you achieve optimal oral health. Visit us today and experience the difference a healthy smile can make!
Photos of Smile Cascade
4505 Cascade Rd SE A, Grand Rapids Charter Township, MI 49546, United States
Opening hours of Smile Cascade
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 15:00
Saturday:
Day off
Sunday:
Day off
Reviews of Smile Cascade
"Wonderful! My little guy used to be petrified of dentist visits. Today, we had our second Little Smiles visit and not a tear in sight! Appreciate how quick and kind staff are and how they make dental cleanings more fun."
"I love this dentist office for my kids. I've been to a few other ones before checking this one out and I'm so glad I did. The staff is super friendly and genuine. They have professional attitudes and do excellent work. I will continue to drive 1 hour trips for this company. My daughters love going to the dentist because of them!"
"We’ve started taking our 4 year old son there after going to a couple other dentist offices and having a bad experience. But Smile Cascade has been amazing! We love the staff and how well they treat our son, which is really important at that young age to show kids that the dentist isn’t scary. Our son is still a little scared but they take their time and help him relax. Overall it’s a great place."
"Theyve called and cancelled appointments last minute on us, twice now. Literally the day before the appointment, called and cancelled. They confirmed our appointment for us once then we get there, only to find out they didnt have the mouth guard on hand that we were coming for. They gave us a price on that same mouth guard last time we were in. Next time we go to pick it up, it was somehow $150 more then we had discussed previously. Now weve called 3 times in the last couple days because our sons tooth has been in pain. They give you an option to have a call back if its a long wait. Weve tried 3 times. Still after 2-3 days havent heard from them. Also did their online chat... nothing. Good bye there Smiles. Hopefully you can find staff worth while, and turn your business around. We will be leaving though, and I strongly recommend any future patients looking for a quality dentist office to loom elsewhere."
"Very poor communication and customer service. We waited 5 months after the initial appointment for the treatment appointment and were contacted the day before the appointment and told our child was being switched to the adult dentist which also would double our out of pocket cost (from not quite $900 to almost $1600). While the staff was apologetic, this type of error/miscommunication is very unprofessional - especially when an appointment has been scheduled for 5 months."
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