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Georgetown Podiatric Surgeons PC
3058 Metro Parkway, Sterling Heights, Michigan, United States
About the Georgetown Podiatric Surgeons PC
Georgetown Podiatric Surgeons PC is a premier medical institution located at 3058 Metro Parkway in Sterling Heights, Michigan, United States. Specializing in podiatric surgery, our team of skilled doctors provide expert care for foot and ankle conditions. With a focus on patient-centered treatment, we offer a range of services to help improve mobility and quality of life. Visit us for comprehensive foot care and surgical solutions in a state-of-the-art facility.
3058 Metro Pkwy, Sterling Heights, MI 48310, United States
Reviews of Georgetown Podiatric Surgeons PC
"This doctors office is horrible. I highly recommend taking head to my experience if you're thinking about going here. The front desk staff was not even at the desk the day of my first appointment. I was standing on crutches in extreme pain and it took them six minutes and me knocking to come to the desk. Then anytime I called the office with a question I was told they are busy, put on hold for long wait times, told to call back in 15 minutes or told I was going to receive a call back and did not. The bandage Dr. Ghassan put on at my appointment was causing me pain and my leg was so swollen it was cutting off my circulation and I was asking if it was ok to take it off instead of leaving it on two days and if that amount of swelling was normal. The office closed over the weekend and did not call me back or answer the message I left on the machine on Saturday. I spoke with the Dr. on Monday addressing my concerns but still thought this is terrible. My pharmacy on a separate note told me they don't believe the office communicated with the Dr. for their concerns. The staff made me constantly repeat myself and acting like they don't understand. I am not sure if English is the staffs primary language because they don't understand anything and it was difficult to get anything resolved with them. I was having pain and asked for a refill on medication and was told to go to the ER that there's a limit on medication he can prescribe. The office staff also made up a lie that I took all of my medication within two days. ( Id be sick or dead and not functioning to work or drive) That lie was shocking. The level of miscommunication in the office at that point was escalating. I still had so much pain later in the week that I couldn't sleep and questions about that being normal or not and regarding the healing process, why the Dr. said I may need an MRI and at what point do I get one and what does that type of test show that an x-ray doesn't and trying to get a sooner appointment. I was told I would receive a call back today and hours went by and I hadn't so I called and asked if they spoke to the Dr. The Dr. got on the phone and yelled at me. I was alarmed and shocked at his behavior and the level of unprofessionalism. He yelled at me and accused me of calling multiple times and hanging up on his staff but I was told to call back later then told Id receive a call and didn't, which is why I was calling. I've never heard of a doctor acting that way. He didn't address any concern of mine and just yelled at me and the office staff made up more lies gathered from the things he was yelling at me and he didn't even ask me anything, just yelled. I'm sure he wasn't making much money from me since I have Medicaid but this is not the way to treat a patient or another human. I would not trust going to this Dr.s office and would definitely not trust him to do surgery on anyone. He is unprofessional and doesn't care about his patients from my experience. I'm in the middle of being treated for an injury and asked for my x-rays and am now inconvenienced by having to find a new Dr."
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