Family Medicine at Dexter Health Center

"Communication is slow to nonexistent. Every other Michigan Medical dept I deal with is great in that regard. Where is the oversight?"

"Holding my prescription refill hostage unless I make an appointment is crazy, extortion."

"Completely dissatisfied with this clinic now. I have been a patient here for at least 10 yrs. Can't call directly to office anymore. Goes to a central call center and on hold for 12 minutes. Recording says hang up and call 911 if emergency. Only choice i have is to wait as long as they want me to wait. Unacceptable. After reaching a nurse at the clinic, I was unable to even ask my generic health question before I was questioned as to why I did not give my name and was accused of working around the system and was hung up on. Wow! Call my doctors office for advice and can't even get my question out. I will find a new doctor and I would suggest any other patients to do the same or consider consulting another clinic. Times have really changed healthcare and not for the better. Seems as if this health system cares more about "covering themselves" before listening to the patients concerns."

"Best Dr's on the planet, they genuinely care about you and your families health. We've been going there for years now, our kids, baby and highly recommend them to other family members. I've personally had some major health issues and scares and they've left me feeling safe and hopeful. If you're looking for doctors to trust, look no further."

"I have had a positive experience with the entire staff at the U of M Dexter Health Center since 2017 as new patient as well while I have a schedule that at times due to being a caregiver for my mother with Alzheimers I have had to cancel or reschedule appointments they have been more than understanding. I have had a health concern That was time sensitive and I was contacted by a nurse the same day regarding a concern or to fill a prescription etc. Starr Kelleher*"