Eyes To See Pediatric Ophthalmology

"I previously took my (then) 5 year old to a local office that offered pediatrics and they didn't even have a non letter based eye test which isn't great for kids. I took her to Eye to See to have the script double checked and everyone was o sweet and patient with my daughter. The doctor did not rush her and spent lots of time testing different things and overall it was a great experience. My daughter is very happy with her glasses."

"Just horrible! For a pediatric eye doctor clinic, no one was able to complete my son's eye exam, because of his behaviors, they referred me to Helen devos to have him put under anastesietics, in order to complete an eye exam for him. Very disappointed in this clinic."

"First visit my child had Medicaid coverage. Waited over an hour in a room to get moved to another room for 30 more minutes. Dr Vredevoogd was decent with my then 5 year old adhd kiddo. Unfortunately, we ended up with a script that my child constantly complained didn’t help her. So we gave her time to mature. Fast forward to her being almost 9. Went back. Now have insurance. Wait was faster but still 47 min. Dr V again. Got the script. Front desk billing given insurance. Both medical and eye plan info. Get bill in May with bold red stamp saying past due. Eye insurance not billed, only medical which paid a mere $30 of the $290. Called to speak with their billing on 5/19. Told by Jenny and Sarah to disregard bill and they would bill VSP. 6/20 receive a notice stating if I don’t pay my bill within 10 days I’ll be sent to collections. Mind you VSP still not billed. Spoke with Sara who said “I’m not sure why it didn’t take the VSP amount out. Amount owed $258. Explained I’m going to pay the bill and will have VSP reimburse me because I can’t trust them at this point and last thing I want is my credit ruined by their negligence. It’s obvious the billing department can’t do their job. And sadly my child is running into walls with her new script so again we have glasses that don’t seem to be the correct script (I don’t fully blame them for this so want to make that clear as my kiddo with adhd has a very short attention span when asked “which looks better”) I refused to take my kiddo back for a recheck because the can’t seem to get it together. We won’t be back. Don’t recommend them."

"We were orginally referred to Eyes to See because our daughter's optic nerves were swollen and she needed further testing in addition to other issues with her vision. Naturally, as parents we were incredibly nervous until we received the results. However; since our first appointment, the staff (especially Joshua) helped calm our nerves and are incredibly knowledgeable and friendly. Since then we have moved over an hour north of Holland yet continue to bring our daughter to Eyes to See because Joshua makes our daughter feel calm and at ease during her testing (which has been quite extensive!) We always leave with a clear understanding of what is wrong and what we need to do next, and we would not trust our daughter's eyes to anyone else! We would highly recommend them and will personally continue to take our daughter there."

"This was after a 2 hour wait in the office to see the doctor. They forgot we were in the exam room and the doctor proceeded to yell at her staff in front of us. Going here was a terrible experience and I advise others to stay away. I've since taken my son to another pediatric ophthalmologist and they correctly diagnosed the problem and have begun treatment. Other health professionals have told us they are not surprised this happened. My son would not have gotten proper treatment if I would have stayed at this practice."