KaraLee & Associates, PC, West Building

"AMY did not show up to my 12 year old son's first appointment. The staff behind the counter made the problems worse for my family. I asked to speak to someone who could help me to make a complaint. Instead the woman behind the counter came out and called me a "child" for being reasonably upset because she didn't want to take ANY responsibility. She also said "Lots of kids are depressed" very coldly. We left. This place is a joke. STAY AWAY. EDIT- I called Amy multiple times and she finally answered. She sounded groggy and or intoxicated."

"I was seeing a therapist for a few months. She would contact me to move my appointments constantly. The last time she canceled on me then ghosted me completely. I called the office and was told by the receptionist they would have someone contact me about seeing someone else but i never heard back.When we did meet for sessions she constantly watched the clock and did not help me. I am not sure i will ever go back to a thearpist after the way i was treated here. I would recommend you avoid this place."

"Stay away from this place!!! I don’t leave reviews very often but this one was needed. At first I thought the negative comments were a little unreasonable. Now I understand after dealing with them first hand. I had to reach out to them 5 times before I even got an appointment. They were super unorganized and didn’t know what was going on.The therapists are rookies.They’re clock watchers who are only there to dish people in and out of there low budget reconstructed 7eleven building.I went there for 6 months for my anxiety and was never given a diagnosis on what was actually causing it. The psychiatrist I delt with, A.K.A. medical director is retired but still does telehealth visits via FaceTime because they don’t have enough doctors to staff for how many patients they take in. You’ll never see him in person. Just throws out medication and gives no diagnosis of what the problem actually is either. After being late for a couple appointments I received a copy and paste text from the therapist I was seeing. He informed me the practice couldn’t help me anymore and to go back to my primary doctor. When I asked why they had no legitimate reason and the therapist never responded back. It’s super dangerous to be giving out high doses of psychiatric medications and then just cutting them off without tapering off the medication. Super unprofessional environment. Please read this and keep a heads up when dealing with this practice. They need to be evaluated by the state because the don’t meet the qualifications to run a psychiatric practice. I ended up having to go to the hospital 3 different times for seizures from my medication running out. The ER informed me I was withdrawing due to the medication they put me on.Nobody should have to deal with that. Any patient who comes here with the intent of actually trying to resolve problems that interfere with everyday life or trying to better themselves is a lost cause."

"Wish I could separately rate my experiences. I’ve not had issues with the office people, but #1 the requirement to see my psychiatrist is too much #2 I’m going on my 3rd psychologist already because all the ones I’ve gotten have moved onto better places. Seems like this is a beginners stepping stone. As far as psychologists go, I’m not impressed. However, I adore my psychiatrist here. She’s caring/understanding/patient. Psychologist rating 1 out of 5 Psychiatrist 5 out of 5 2x/mo required visit 0 out of 5"

"I would really have preferred to give a better review of this practice, but unfortunately, I cannot. We have had nothing but unprofessional service from the get-go. Therapist walked in and out of each appointment, during the appointment, to get something. One appointment, she took a personal phone call. The second doctor made the follow-up appointment herself and no-showed us. It’s just disappointing. I hope someone else has a better experience, but we won’t be back."