ACE Home Health Care Services Inc 120 Hemlock Street, Howard City, MI 49329

"Extremally disappointed. 30 days into at-home wound care, no medical supplies. Low quality care until I complained. Only received supplies after I had to get ahold of the Manager. On their last day coming out I was informed its supposedly my responsibility to order supplies? This is after 2 month of home care? They don't even carry their own scissors. Used my house scissors to treat wounds, including a MRSA staff infection. Dumped the water they used to clean wounds on the dishes in the sink. Unacceptable. I'm glad I was able to be there for my father. I fear he would have had far worse care and no supplies."

"I have been with ACE Home for around 6 years and I’ve had 2 amazing nurses. I’ve had many nurses not be able to find my vains but I’ve never had that issue with an ACE nurse. Thank you Cyndee and Gabe for an amazing experience."

"I am very proud to represent ACE Home Health Care Services Inc as a nurse. I have been employed with this company for over 4 years on a PRN basis. ACE values their employees and our work life balance. ACE has never treated me like an employee. When ever I have needed to call in d/t illness/injury or personal reason they work with me. The families we care for are wonderful and the communication between all involved with the clients care is truly impeccable. I have worked for other agencies in the past in my nursing career and when it comes to staffing, employee satisfaction, staying current on employee training/education, I will call ACE my home agency. When ever I have had a question/discrepancy- it was answered/taken care of immediately. ACE strives to make patient/client care and safety number one and employee safety/satisfaction/work/life balance as well. This is hands down the best nursing agency I have ever worked for and again am very grateful to be part of and represent in our rural community."

"I left a large health care organization to work for A.C.E. Home Health Care. The foundational goals and mission of the leadership is to take care of our neighbors. The large organizations don't have that mindset. A lot of perks working here. Leadership says it should be life and work balance, not work and then life. Come and join the team!!"

"I am very flexible on days they can send someone, however the scheduler set me up for Wednesday each week, why I don't know, maybe easier on her??? When I request a RESPITE day it seems like I am really putting her out to schedule it . My husband has dementia/Alzheimer's and he is use to the 2 aides they have been sending so I request only those 2. However, if he is in their system for a year to come, I cannot understand what the big deal is on scheduling one or the other for months to come. So this week he got no one and next week so far no one! Thinking about contacting the VA and requesting a change of Agencies as they seem not to have enough aides to fulfill the clients they have."