Wiggles Waggles & Tails

"I really do wish Google had a way to verify information prior to allowing just anyone to leave a review that directly affects a small business that works their hearts out to provide the best care possible. Primarily leaving this to respond to the 1 star review that wished she could leave a zero. Your review was not based on facts unfortunately, First, the date you boarded with WW&T was June of 2021 (not 2022), seems odd to me that this is just now coming up over 2 years after your experience? Second, In the records Camden was the name of the Yorkshire terrier you put on your paperwork (not Murphy). Third, Your call today was answered and when staff tried everything they could to answer your questions but could not due to you talking over the nice young man who answered the phone. Fourth, you commented that Camden’s bed was full of shards of particle board, WW&T doesn’t have particle board or anything similar that would leave shards of wood products in the bedding. The Owner would never under any circumstances place your belongings outside the door and refuse to speak with you or any of WW&T’s customers she values so much. When you called You refused to speak with the owner who sincerely wanted to address your concerns herself but couldn’t due to your request not to speak with her so she worked by the young man’s side to get information on your previous visit. The owner has in the past spent countless hours and many thousands of dollars on the WW&T family of four legged babies who attend daycare or board with us and has never asked for a penny of reimbursement outside the agreed upon rate. Some might say that’s the cost of doing business and that’s fine but it truly is more than just that. Inaccurate Reviews like this make her question if she has made the right decision to chase her dream of spending 60-70hrs a week with all the dogs she loves. There is no question in my mind or many of her loyal customers that she gives everything she has to her customers and we will encourage her to continue with her dream of serving the community she grew up in and cares for deeply, Thank you."

"If I could give this facility a zero I would. I boarded my little dog here in June of 2022 for 4 days. I thought it seemed a little dirty but the owner and her little daughter seemed so nice. I called and checked everyday and they said he was fine. When my sister in law went to pick him up the owner opened the door and set his things outside and handed me my dog. I immediately felt something happened he was despondent and exhausted. His bed was full of shards of particle board and they didn't feed him adequately based on food that remained. My sister in law had gone in to pay the bill as I kept looking over Murphy. When my S came back out I said hold the door but it shut and locked. I simply wanted to ask what happened with his bed. Knocked, rang the bell called she would not answer the door. Driving home to Ohio with the light on his face, I saw there was a gash on his nose. Immediately tried to call again, I left message after message. When I got home I tried again. NOTHING no return calls no answering my calls. Nothing. Murphy has had about 5 very mild seizures since then and recently 2 in a row, now some neurological issue. To NOT ANSWER A CONCERNED CUSTOMER IS NEGLIGENT. She should have told me what happened so I could pass the info to my vet. I am heartbroken."

"I love this place and so do my puppies, Paisley & Patton. They get so excited when we pull into the parking lot in the morning, they can hardly contain themselves. They have so many doggie friends and the staff is always sending me the sweetest pictures of my babies. I can't say enough about the owner and her staff, I just love them. I know that when I drop them off, they are well cared for, loved, and most of all, having a fun-filled and happy day. So grateful to have them so close by as well. I highly recommend them to everyone!"