Molina Alexander MD

"When caught lying about a conversation we had during an appt., he opted to advise that his office manager assist me in looking for a different for another doctor. Apparently, not honest enough admit to the truths about what was said and not said! It's a shame to find that the ethical standards and integrity of doctors seems to be dwindling at an accelerated rate I believe the code of ethics is being manipulated and disregarded almost in the same manner that our constitution is by unethical people in office! This incident was a prime example of that in action!!"

"Update 4/2021: Office staff has become more friendly. Wait times are more reasonable lately too. Original review: I REALLY like Dr. Alex Molina. However, his office staff is generally quite rude, and they do not seem to have any time for you. I'm referring primarily to the ladies that answer the phones and meet you at the counter. Customer service is not a priority for some of them. I actually just got off the phone with one. She didn't have time to listen to me explain myself, and insisted on interrupting me after every 5 words. Also, this office is usually extremely overbooked, and it can take you up to a month to get an appointment with your actual doctor. You can get appointments with nurse practitioners, but I'm pretty sure you don't get a discount for seeing a nurse instead of a doctor. Also, I have no relationship the NP. I would like to see "my" doctor in a timely manner. Dr. Molina is fantastic in all ways. Franciscan Health is the exact opposite. If Molina had a private practice - I'm sure this would be a 5 star review."

"I have been seeing Dr. Alex for over 2 years now and he is the best family doctor I have ever had. My wife and children see his wife Dr. Krista and they are very happy with her as well. I see most of the complaints on here are about being classified as a non-patient after a certain amount of time. I can see why that would be upsetting, but as far as the care provided by Dr. Alex he is great. I always come prepared with a list of questions/concerns and he always takes the time to address every issue. He also works with me to choose the best treatment plan which I appreciate. No complaints from me...thanks Dr. Alex!"

"My husband and I are both patients of Dr. Alex Molina. He has been so kind, helpful and thorough. Recently his thoroughness paid off when we were there for one thing but got early detection of another. Thank you for your detailed exams. We truly appreciate it!"

"All 3 of my children have been patient's of Dr Molina since 2009. My kids are healthy and rarely sick. My 10 year old daughter sprained her ankle and needed to follow up with her primary care physician. I called Dr Molina to schedule the follow up as instructed by the local ER and school. Dr Molina's office stated that since my daughter has not been to their office in 3 yrs, they would not be able to see her and she would now be classified as a "New" patient. It's Dec 13th and they said because of my daughter now being a "new" patient she couldn't be seen until June of 2017. So basically, I want all parents to know that if you don't take your healthy child to this Dr, your child will no longer be a patient. Now this is Fransiscan? It's a complete money grab from this Dr. My Father is a retired Family Physician and couldnt believe it. He said "well it's obvious their Dr's for the money" I would not recommend this Dr to anyone and I am puliing my other 2 children from this practice. My Dr is in Northwestern Hospital in Chicago and I haven't seen her in 6 yrs as I've had no issues. I'm still her patient."